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Piccalino's Restaurant Review


foodcritic

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i worked here

 

So have seen a thing or two about service, again why only 4/10 for service?

 

// As mentioned would have preferred to be sat down right away. You had tables free, surely your FOH staff could be told don't touch that table until you pull the trigger and say so.

 

// A waiter was taking our order and one of the diners dropped their napkin. Not only did the waiter not make an effort to pick it up but it wasn't replenished with a clean one.

 

// The second or third? bottle took an age to arrive. One of the reasons we shelved desserts and headed for cocktails.

 

// Had to ask for the bill three times. It wasn't a Friday or Saturday service either.

 

I understand a number of things can go wrong, it's not personal. x

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