AYBABTU Posted September 28, 2008 Share Posted September 28, 2008 Does anyone know if the owenership has changed at Marco @ Milanos? Has always been one of our favourites and consistently good and my parents have also recently become fans. They went the other week and had a great meal BUT , went last night with some friends and they said it was rubbish. Poor service , some meals not up to scratch (tough duck) , the usually excellent vegetables were way below par and the puddings were small and not as good as normal. They didnt recognise some of the staff so was it an off night for the chef (or lack of usual chef) or has it changed hands? Link to comment Share on other sites More sharing options...
Dizzyblonde Posted September 28, 2008 Share Posted September 28, 2008 Doubt it - seems to be his contact name on their job advert on their website http://www.marcoatmilano.com/contact.htm Link to comment Share on other sites More sharing options...
verona Posted September 28, 2008 Share Posted September 28, 2008 Doubt it - seems to be his contact name on their job advert on their website http://www.marcoatmilano.com/contact.htm I think it's a case of becoming complacent. My sister went and had shocking service too and Marko was very arrogant. Maybe Marco has got too big for his boots. Link to comment Share on other sites More sharing options...
StopnSmile Posted September 28, 2008 Share Posted September 28, 2008 I went here to Marco for the first time, one week ago on a fri night and it was amazing! The service was fantastic and the food superb I couldn't fault it (and i am a moany bugger when it comes to eating out) I thought it was great. One of sheffields best!! Link to comment Share on other sites More sharing options...
Alastair Posted September 28, 2008 Share Posted September 28, 2008 I hope it was just an off night, because it's one of the few restaurants in Sheffield of true quality. Link to comment Share on other sites More sharing options...
lowdham lad Posted September 28, 2008 Share Posted September 28, 2008 deffo the best in sheffield but it is true that familiarity breeds contempt!! Had to have words there before as they took the p..s a bit cos we're regulars Marco still the boss though. Link to comment Share on other sites More sharing options...
Mr B Posted September 30, 2008 Share Posted September 30, 2008 We've been twice, the second time because we couldn't believe how poor the service was and how arrogant the staff. We were right first time. I don't go to restaurants that treat me with contempt, no matter how good they (think they) are. I have not and will not go back. Link to comment Share on other sites More sharing options...
charliechalk Posted October 1, 2008 Share Posted October 1, 2008 Ive only been once, and the staff were very ignorant i thought. Food was ok. Now Rafters on Hangingwater road, that is an amazing place for food, service, and leaving you feeling very special. Sorry to digress! Link to comment Share on other sites More sharing options...
shazzamattazza Posted October 1, 2008 Share Posted October 1, 2008 We've been twice, the second time because we couldn't believe how poor the service was and how arrogant the staff. We were right first time. I don't go to restaurants that treat me with contempt, no matter how good they (think they) are. I have not and will not go back. I have to agree with the staff being arrogant, they obviously all need to go on a good customer service course . I think that they have for some time thought they were the "top dog" in Sheffield re food and service and have as many have comented gotten very, very complacent as case of living off past glories if ever I saw one. I will never ever set foot in that place again !!!! Link to comment Share on other sites More sharing options...
kevin 1 Posted October 4, 2008 Share Posted October 4, 2008 I have been a regular at Milanos since it opened and the food and service are always excellent. I dont understand how anyone could discribe Marco or any of his staff as arrogant it is beyond me. Perhaps its a case of tall poppy syndrome ! Link to comment Share on other sites More sharing options...
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