Neutral body Posted August 18, 2009 Share Posted August 18, 2009 I tend to judge a business on the service they offer, quality of product, friendliness, reputation etc, rather than their telephone number To give incorrect information to customers is a very bad start to any businesses dealings. To provide a useable contact number is very important, and failure is a sign of a weak company. I regularly get calls for a company who had my number before me. Their stationary obviously still has the old (my new) number on it. I always tell callers that the company went out of business. Obviously giving out inncorrect information has a detrimental effect on business as this company must have lost thousands by now. Do I feel bad? NO the answer is in their own hands. The nature of their business, PRINTERS. Link to comment Share on other sites More sharing options...
OlDog Posted August 18, 2009 Share Posted August 18, 2009 I think there are clearly two sides to this argument - If I go into a shop and purchase the reasonably priced product I require, in a comfortable environment, whilst speaking to a friendly and helpful sales person, I would be 100% satisfied with the business they are providing. Then, if on the way out, I look at the sign and notice they have not updated their telephone number, it would have absolutely no adverse affect on my positive opinion of the shop based on the service I had just received. Link to comment Share on other sites More sharing options...
Neutral body Posted August 18, 2009 Share Posted August 18, 2009 I think there are clearly two sides to this argument - If I go into a shop and purchase the reasonably priced product I require, in a comfortable environment, whilst speaking to a friendly and helpful sales person, I would be 100% satisfied with the business they are providing. Then, if on the way out, I look at the sign and notice they have not updated their telephone number, it would have absolutely no adverse affect on my positive opinion of the shop based on the service I had just received. Agreed, but for a printers to get their own number wrong???????? I would not want to use them, would you? Link to comment Share on other sites More sharing options...
Ginger Daddy Posted August 18, 2009 Share Posted August 18, 2009 But if I saw the sign on the way in, I would doubt that they would be competent in providing a service. Lets start naming companies with incorrect signage then: - Guernsey Road Garage - still have a 0742 sign - H Harrold and Son on Shalesmoor - have a 6 digit phone number on the sign, with no area code - Wigham Intensive School of Motoring - thinks the area code is 01142. Any more for any more?? I was having this argument with someone else, and he thinks a reason why they perhaps do signs in the format xxxxx xxx xxx is because most area codes in the country are five digits, and by putting the numbers in two blocks of three afterwards, then it looks better! I would buy that argument, however having lived in Manchester for years, I never saw a single sign printed 0161x xxx xxx. Link to comment Share on other sites More sharing options...
sheffcruiser Posted August 18, 2009 Share Posted August 18, 2009 hahaha the same thing irritates the hell out of me!! Link to comment Share on other sites More sharing options...
alchresearch Posted August 18, 2009 Share Posted August 18, 2009 But if I saw the sign on the way in, I would doubt that they would be competent in providing a service. Exactly. If they can't be bothered getting their sign right (Laziness? Cost cutting?) then what other corners are they cutting? An incorrect sign shows a lack of self-respect and pride for their business IMHO. Link to comment Share on other sites More sharing options...
bus man Posted August 18, 2009 Share Posted August 18, 2009 As do I, and giving me the wrong telephone number before I even contact them is just about the worst service I can imagine. I dont believe it some one agrees with me - I had better and go and lie in a darkened room Link to comment Share on other sites More sharing options...
rubydazzler Posted August 18, 2009 Share Posted August 18, 2009 I've seen shop-fronts with the old 5-digit phone numbers still on them - 65530 and 24120 Not only does the sign above my shop still have the old 6 digit number, we don't even have a phone! How bad is that? tsk! *Imagines Ginger Daddy's head spinning round faster and faster, and then exploding! Link to comment Share on other sites More sharing options...
rubydazzler Posted August 18, 2009 Share Posted August 18, 2009 To give incorrect information to customers is a very bad start to any businesses dealings. Their stationary obviously still has the old (my new) number on it. Time's stood still in your world, eh? Link to comment Share on other sites More sharing options...
Andy Posted August 18, 2009 Share Posted August 18, 2009 Not only does the sign above my shop still have the old 6 digit number, we don't even have a phone! How bad is that? tsk! And it says you sell items that you don't! Link to comment Share on other sites More sharing options...
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