rickmiles85 Posted October 22, 2003 Share Posted October 22, 2003 Turned the tv on last night and came onto rugby. Switched over to BBC2 and it was fine. Did the same again onto BBC1 and the screen went matt grey with faint white lines going across the screen. I can still here the sound alright but no picture. Im thinking the colour tube could have gone but im not sure. Has anyone has this problem on a Panasonic Tv before or knows why the screen has gone grey? Thanks Rick Link to comment Share on other sites More sharing options...
tinajones Posted October 22, 2003 Share Posted October 22, 2003 can't help with the actual individual problem but i can tell you its a good job its a panasonic! they are reknowned for their good service (esp with parts availability) when stuff goes wrong. try the panasonic shop in town, williams at woodseats or richer sounds at broomhill maybe. Link to comment Share on other sites More sharing options...
Abdul Posted October 22, 2003 Share Posted October 22, 2003 Does the problem occur on all channels? If so, check all the cables and connections to ensure they're secure. If you're sure the TV is faulty, there are two things I recommend: If the unit is still in warranty, contact the place you bought it from. Alternatively, call the Panasonic helpline on 08705-357357 'tween 09:00-17:30 Monday-Friday (excl. UK Public Holidays). tinajones is correct, Panasonic customer support is very good. Link to comment Share on other sites More sharing options...
rickmiles85 Posted October 23, 2003 Author Share Posted October 23, 2003 Thanks for that Abeey. Its working again now. Bacially all I did was smacked the side of it! lol. Yes at the time it was on all channels. But ill print that out and keep it for reference in future. Cheers. Link to comment Share on other sites More sharing options...
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