missflirtuk Posted June 8, 2010 Share Posted June 8, 2010 It did go dead on me at first, it said thanks for calling goodbye, then I rang back and it said line was busy then I stayed on and got through. Maybe the line was down. Link to comment Share on other sites More sharing options...
miaowwoof Posted June 8, 2010 Author Share Posted June 8, 2010 I was going to put the phone down and try again later but thought no I'll wait and I was waiting about 3-4 minutes and was renewed within around 3 minutes which I was pleased about as I didn't have to post my letter off and wait for the reply, it was done there and then, OP how come it is so urgent if it's just renewal you have until 31st of July. It isn't in relation to a renewal, did I say it was? It's in relation to something else. I'm fine with companies being busy, I'm fine with a telephone queue system, I'm even fine with the awful music they play BUT I'm not fine with just being told their busy and being cut off. Not unreasonable that is it. Link to comment Share on other sites More sharing options...
miaowwoof Posted June 8, 2010 Author Share Posted June 8, 2010 It did go dead on me at first, it said thanks for calling goodbye, then I rang back and it said line was busy then I stayed on and got through. Maybe the line was down. I tried most of the day, and I did listen to whole message each time. I will try again today. Fingers crossed! Link to comment Share on other sites More sharing options...
missflirtuk Posted June 8, 2010 Share Posted June 8, 2010 It isn't in relation to a renewal, did I say it was? It's in relation to something else. I'm fine with companies being busy, I'm fine with a telephone queue system, I'm even fine with the awful music they play BUT I'm not fine with just being told their busy and being cut off. Not unreasonable that is it. No need to be so rude I just said if it's in relation to a renewal that is all I meant sorry. Link to comment Share on other sites More sharing options...
missflirtuk Posted June 8, 2010 Share Posted June 8, 2010 I tried most of the day, and I did listen to whole message each time. I will try again today. Fingers crossed!If you can't get through try the other number what someone posted on here the 'secret number' . Link to comment Share on other sites More sharing options...
SaxonLeigh Posted June 8, 2010 Share Posted June 8, 2010 I always have a look on the website saynoto0800.com before calling any 08 or 09 number. It helps save me alot of money on phone bills & for alot of the big companys that have many departments it will give you the relevant departments direct number. I know what you mean about call centres been frustrating at times. I've been on hold for ages only to be cut off. One company i had to contact over this week has frustrated me no end with been hug up on or been past from one department to another to another & then been hungup on. Link to comment Share on other sites More sharing options...
miaowwoof Posted June 8, 2010 Author Share Posted June 8, 2010 No need to be so rude I just said if it's in relation to a renewal that is all I meant sorry. Didn't mean it to sound rude, sorry Link to comment Share on other sites More sharing options...
miaowwoof Posted June 8, 2010 Author Share Posted June 8, 2010 I find the worst ever company is always BT which is ironic, on saying that though after complaining at losing 9 hours of my life on the phone to them in 1 week I did get £78 off my bill but I hate BT with a passion. They 'own' the line and provide a crap Internet speed and nothing I can do. That's a whole new story tho lol Link to comment Share on other sites More sharing options...
missflirtuk Posted June 8, 2010 Share Posted June 8, 2010 Seventy eight pound off one bill. Yikes that is steep. My nan is on talk talk and nine times out of ten the phone doesn't even ring, it just bleeps. It's ok miaow I hope you get it sorted sooner rather than later. Link to comment Share on other sites More sharing options...
miaowwoof Posted June 8, 2010 Author Share Posted June 8, 2010 Try this number Miaowoof 028 9053 8192 it's the tax credits helpline that they dont like you to know about. Theres no waiting on that number. Phone it now and see how long it takes you to talk to a human. Well I wish you were right. I phoned that number just now and I am in a queue, so far been in the queue 06:14 minutes! Mind you at least they didnt just cut me off. Edited to say im still listening to rubbish music at 17:28mins. Thought you said there was no queue on this phone number! you got my hopes up hehe!! Link to comment Share on other sites More sharing options...
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