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Can post offices change you money


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i whent to my local post office today and asked to change £50 in notes for £50 in £1 coins. there said there was not able to give change due to post office rules. why is this i was on the understanding you could walk in and change notes for coins. anyone out there had the same probs!

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I always thought the right to operate banking services required the bank and the post office (as they offer banking) to provide such a service to the public.

 

Did you ask the person who told you this which rule and where do you find it? Remember the post office is a public service in all but name and they are required to provide the services they agree to.

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Many post offices have to order in coinage each day. They are not the royal mint or whoever it is who produce coins and do not carry a limitless supply. They can roughly assess how much of each coin they will need, with a little extra just in case of more customers than usual or more withdrawals or such.

 

So no - they do not have to give this change because chances are they have ordered a minimum of excess change.

 

And that's just a guess from what I know of the post offices in supermarkets so may not be correct across the board.

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I always thought the right to operate banking services required the bank and the post office (as they offer banking) to provide such a service to the public.

 

Did you ask the person who told you this which rule and where do you find it? Remember the post office is a public service in all but name and they are required to provide the services they agree to.

 

That may be the case, but I doubt it's 'on demand', with notice they can probably facilitate the request.

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That may be the case, but I doubt it's 'on demand', with notice they can probably facilitate the request.

 

Possibly not and my info may be out dated. Small changes in the terms of service that mean a tiny reduction, usually get very little publicity.

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