miaowwoof Posted July 9, 2010 Share Posted July 9, 2010 Hi I have phoned national rail enquiries and got through to a lady with a very strong pakistan/Indian accent, I could hardly understand her and she could hardly understand me!!! Then i tried Arriva trains and it was the same again. Now before anyone starts im not racist by any means but I find it disgusting that people should work on a call centre if they can't speak clearly enough for people to understand them. I worked on a call centre for years and spoke to people of all nationalities and NEVER had a person struggle with understanding me. Therefore I don't expect the same when I call. It's bloody rubbish to be quite honest!!!! Secondly I dont like booking things online so I dont want to do it that way. Thirdly. I want an open return (dont know what time im setting off, or returning) but both outgoing and inbound will be on Sunday the 8th August 2010. I am going to Wilmslow (via stockport). There are 2 adults travelling and I am aware of the train times and chanding times, Its just the prices I need. Is it easier to actually go to the train station and speak to someone who can actually understand plain english?! *sigh* Link to comment Share on other sites More sharing options...
Gwyneth Posted July 9, 2010 Share Posted July 9, 2010 I agree, it's put me off phoning places like that. No it's not too much to ask for somebody to be able to understand you and help you with your enquiry. Link to comment Share on other sites More sharing options...
ukstudent Posted July 9, 2010 Share Posted July 9, 2010 Off peak return (any time within one month) £36 per person. Link to comment Share on other sites More sharing options...
miaowwoof Posted July 9, 2010 Author Share Posted July 9, 2010 Off peak return (any time within one month) £36 per person. Thanks, but I was quoted £29 as the 8th is a sunday with Arriva. Link to comment Share on other sites More sharing options...
ukstudent Posted July 9, 2010 Share Posted July 9, 2010 Thanks, but I was quoted £29 as the 8th is a sunday with Arriva. So what is it you are asking for? Link to comment Share on other sites More sharing options...
miaowwoof Posted July 9, 2010 Author Share Posted July 9, 2010 I found that out ages after i posted Link to comment Share on other sites More sharing options...
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