HKdamien Posted September 18, 2010 Author Share Posted September 18, 2010 i would ask him today, as far as the store are concerned, it was deliered, the delivery company has a POD (proof of delivery) so they not going to do anything, strike whilst the iron hot so to speak!! Yes.... good curious to death about how he will respond me.... hahhaa Link to comment Share on other sites More sharing options...
Greavsy Posted September 18, 2010 Share Posted September 18, 2010 Haha ask the police if he's got an LCD Monitor in his house matching the one you bought Link to comment Share on other sites More sharing options...
cgksheff Posted September 18, 2010 Share Posted September 18, 2010 The store I bought my monitor from is an online retailer. What I can do is to send them e-mail only, sign..... You bought from a retailer that has no physical address on their contact details? Give us a link to the retailer and we may be able to find you an address/phone. Link to comment Share on other sites More sharing options...
cgksheff Posted September 18, 2010 Share Posted September 18, 2010 i would ask him today, as far as the store are concerned, it was deliered, the delivery company has a POD (proof of delivery) so they not going to do anything, strike whilst the iron hot so to speak!! No. The store is required to deliver to the customer and they have not done so. Link to comment Share on other sites More sharing options...
HKdamien Posted September 18, 2010 Author Share Posted September 18, 2010 O.... that's oyyy.co.uk By the way, the staff said it's being investigated by Parcel Force and will revert to me once she gets an update. I knocked my neighbour's door just now, he sounded very co-operative and said the courier took the monitor back to the lorry. He further expressed it's not a problem to cooperate with police later on...... and He claimed he's not XXX, sign.... Link to comment Share on other sites More sharing options...
cgksheff Posted September 18, 2010 Share Posted September 18, 2010 O.... that's oyyy.co.uk ... They do have physical address etc. on their website: http://www.oyyy.co.uk/contact.php .. regretably the phone numbers are 0871 at 10/min. .. but saynot0870 offers this: 01422 324272 Link to comment Share on other sites More sharing options...
HKdamien Posted September 18, 2010 Author Share Posted September 18, 2010 They do have physical address etc. on their website: http://www.oyyy.co.uk/contact.php .. regretably the phone numbers are 0871 at 10/min. .. but saynot0870 offers this: 01422 324272 Yes, Will have to contact oyyy.co.uk again on Monday. So do you think that I will be either refunded or be delivered a new one by any chance? Link to comment Share on other sites More sharing options...
dawny1970 Posted September 19, 2010 Share Posted September 19, 2010 I would tell them that the onus is on them to deliver, they have not kept their end of the contract s either they deliver another one, or refund it, if you get no joy, make sure you get the persons name you have spoken to and ask to speak to the manager, if still no joy then tell them you are calling the police as they have taken your money and not delivered as agreed and therefore they have stolen money from your account under false pretences!! :hihi: Link to comment Share on other sites More sharing options...
HKdamien Posted September 19, 2010 Author Share Posted September 19, 2010 I would tell them that the onus is on them to deliver, they have not kept their end of the contract s either they deliver another one, or refund it, if you get no joy, make sure you get the persons name you have spoken to and ask to speak to the manager, if still no joy then tell them you are calling the police as they have taken your money and not delivered as agreed and therefore they have stolen money from your account under false pretences!! :hihi: I suppose calling the police should be the last resort for me.... haha.... sounds not that serious, right? Link to comment Share on other sites More sharing options...
nikki-red Posted September 19, 2010 Share Posted September 19, 2010 Surely Parcel-force can find out which driver delivered it? Then all they need to do is ask him/her who they left the parcel with. Link to comment Share on other sites More sharing options...
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