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Direct debit question


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The money that will be going into my accoutn will be a standing order so it will be cleared funds.

 

Ive spoken with the bank and theyve said it all depends on 'when the company comes for their money'. In other words if they 'came' for their money at 2am but my standing order came into my account at 3am then i would be liable for a £25.00 charge. Ive had to cancel the direct debit.Set it up as a standing order and make it come out on the 2nd of November to avoid the risk of the £25.00 charge. It took me 45 mins on the phone to sort this. Absolute nightmare!!

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The money that will be going into my accoutn will be a standing order so it will be cleared funds.

 

Ive spoken with the bank and theyve said it all depends on 'when the company comes for their money'.

 

So in theory a account can be in debt and in credit several times in one day :huh: doesn’t sound right does it and it isn’t what I was told by the TSB.

 

All it takes is a human to override a debt if they can see it as been generated by a computer error but then again the good old computer error covers all bases doesn’t it.

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The money that will be going into my accoutn will be a standing order so it will be cleared funds.

 

Ive spoken with the bank and theyve said it all depends on 'when the company comes for their money'. In other words if they 'came' for their money at 2am but my standing order came into my account at 3am then i would be liable for a £25.00 charge. Ive had to cancel the direct debit.Set it up as a standing order and make it come out on the 2nd of November to avoid the risk of the £25.00 charge. It took me 45 mins on the phone to sort this. Absolute nightmare!!

 

I think the person you spoke to doesn't know what they're talking about.

 

The DD company "come" for their money at whatever time the bank run their incoming DD file. Equally incoming payments credit at whatever time the bank run their incoming BACS file. It isn't a case of someone at the Electricity company deciding to claim their payments at 2:00 but the people paying in don't send the money until 3:00 because they'd gone to make a cup of tea!

 

The normal procedure is all credits are applied, all debits are applied and then the bank review all accounts (automatically) to work out what needs to be bounced.

 

The only time you would have a problem is if the incoming payment is sent by Faster Payments or CHAPS on the day, as these credit during the day not overnight. So the DD may get returned before the credit comes in. Equally if you were paying cash in over the counter, that may also be too late.

 

 

Setting up as a SO is better though. I work in banking and do not trust DDs one little bit. All it takes is for a company to make an error and you're stuck without funds. Yes, the indemnity scheme does guarantee you an immediate refund, but you have the hassle of having to claim it, and if you're in a shop trying to use your debit card, it's not an ideal situation!

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