whitehorses Posted October 31, 2010 Share Posted October 31, 2010 Since this exact problem was featured on BBC's watchdog programme this week, you'd better go to i-player and watch the programme. It will cost you to change the name, even if it's the mistake of one letter being different.Don't try to fly with the tickets either, as if the name on the tickets doesn't match the passport, you'll be in trouble. Link to comment Share on other sites More sharing options...
Twiglet Posted October 31, 2010 Share Posted October 31, 2010 From the Watchdog site: Richard Golebiowski booked a family holiday to celebrate his wedding anniversary and the 21st birthday of his twin daughters. While booking, he failed to spot a spelling mistake in his name. The single letter error meant he had to cancel and rebook his British Airways flights to South Africa. As a loyal BA customer he felt particularly aggrieved, the extra charge for the one letter name change had stung Richard for over a thousand pounds. "Absolutely dumbstruck. [i was] so annoyed that there was no leeway there with British Airways to get the charges reduced or to have anything done but to have new tickets issued." And that's British Airways (although according to BA they only charge £30, the extra fees were from Thomas Cook, who the tickets were booked through) Link to comment Share on other sites More sharing options...
lotar Posted October 31, 2010 Share Posted October 31, 2010 Still waiting for compo from the dust cloud thing... never fly with Ryanair again... Link to comment Share on other sites More sharing options...
Babooshka Posted October 31, 2010 Share Posted October 31, 2010 I had to pay £45 for a spelling error that my mate made when she booked tickets on my behalf, when we all went away together a couple of years ago. I was dumbstruck! Link to comment Share on other sites More sharing options...
graystreet Posted October 31, 2010 Share Posted October 31, 2010 In September I booked with an agent of Olympic Airlines online and I duplicated my name in my wifes' christian name box, informed the company by e-mail within minutes and after a couple of hours and no reply, phoned them, no joy, it cost me £70. Consider it a lesson learned and suck it up. Link to comment Share on other sites More sharing options...
bale Posted November 1, 2010 Author Share Posted November 1, 2010 Thanks, people! @davidathomas I typed "shoumkova" instead "shumkova". Link to comment Share on other sites More sharing options...
bale Posted November 1, 2010 Author Share Posted November 1, 2010 I just called the customer service and the problem is fixed without charging. PS Only 1.5 pounds for the calling )) Link to comment Share on other sites More sharing options...
sedith Posted November 1, 2010 Share Posted November 1, 2010 Ryanair are an absolute nightmare ... one way or another they'll screw you for something ... I hate them with a passion! Link to comment Share on other sites More sharing options...
bale Posted November 1, 2010 Author Share Posted November 1, 2010 aahaHAHAHHahahahAhHAh... not bad, mate Link to comment Share on other sites More sharing options...
mj.scuba Posted November 1, 2010 Share Posted November 1, 2010 Basically, bend over for Michael O'Leary to drive a 737 up your backside. Link to comment Share on other sites More sharing options...
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