internetuser Posted December 9, 2010 Share Posted December 9, 2010 help please Link to comment Share on other sites More sharing options...
Mandem Posted December 9, 2010 Share Posted December 9, 2010 They will still take the insertion fee, but if you cancel it beore the end of the auction, they wont take end auction fees. Link to comment Share on other sites More sharing options...
internetuser Posted December 9, 2010 Author Share Posted December 9, 2010 They will still take the insertion fee, but if you cancel it beore the end of the auction, they wont take end auction fees. the auctions ended and the buyer has paid me using paypal, but the item has bbeen damaged and i cant sell it now, so the insertion fee is fine but the end auction fee is around £50, so how do i stop ebay from taking that? Link to comment Share on other sites More sharing options...
internetuser Posted December 9, 2010 Author Share Posted December 9, 2010 anyone...? Link to comment Share on other sites More sharing options...
katy1981 Posted December 9, 2010 Share Posted December 9, 2010 i think the best thing to do is email ebay and ask them about this issue as they will probs take it as they wont know unless you speak to them. Link to comment Share on other sites More sharing options...
willman Posted December 10, 2010 Share Posted December 10, 2010 cancel and withdraw bids on your seller tools. They may contact the buyer to confirm the sale hasn't gone through. The buyer will need repaying through paypal. Link to comment Share on other sites More sharing options...
jhadley32 Posted December 10, 2010 Share Posted December 10, 2010 You need to contact the buyer and explain the item is damaged, refund them their money through paypal and ask them if they will except a mutual withdrawl request, if they will then send this to them through ebay and then they shouldn't take the final sale fees from you. Link to comment Share on other sites More sharing options...
alchresearch Posted December 10, 2010 Share Posted December 10, 2010 If the auction wasn't stopped in time then you'll be liable for all fees. They've provided a service from start to finish, its not their fault the item was damaged. Link to comment Share on other sites More sharing options...
willman Posted December 10, 2010 Share Posted December 10, 2010 If the auction wasn't stopped in time then you'll be liable for all fees. They've provided a service from start to finish, its not their fault the item was damaged. That not true. If both parties agree to withdraw or cancel the sale ebay (in my experience) simply charge listing fees. Link to comment Share on other sites More sharing options...
alchresearch Posted December 10, 2010 Share Posted December 10, 2010 I thought Ebay were clamping down on fake "damaged after the auction ended" claims because Ebay was essentially putting a buyer in touch with a seller who were then doing their own deal to avoid charges. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.