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Ebay problem advice needed


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We've now cancelled Paypal & Ebay direct debit, we have received an email from them telling us our balance is negative & can we add funds. We are just going to leave it. I've offered him a partial refund because I need to cover the cost of repairing it, but he's refused <REMOVED>. It seems odd that he has also changed his user ID. He sent us a message saying he might have only just joined Ebay but he knows what he is talking about & good luck with trying to keep my money

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So you have kept all of his money AND you have the laptop, albeit damaged??

 

I'd urge you to think twice about not coming to a settlement with him because you just might find yourself landing in hot water over that.

 

We are only keeping £30 back, but he wants the full amount, we are not ripping him off in anyway. Ebay support team have contacted me & said it is possible the card that he as got linked to Ebay is not his, they have now put an hold on his account, he is using 1 ID to purchase goods & another for returns.

Ebay may now get the police involved so we don't need to do anything at the moment. I am now glad we refused his refund.

He is the one that's landed himself in hot water not us!

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