Jon26 Posted February 13, 2011 Share Posted February 13, 2011 My Dad ordered an Octavia last September, he was told the delivery would be mid January or maybe beginning of Feb. He's now been told (after chasing the dealer) that it will be mid April! Does anyone have any tips of anything we could do to speed them up? Link to comment Share on other sites More sharing options...
steveh Posted February 13, 2011 Share Posted February 13, 2011 Demand for octavias is very high so there is a long waiting list. The dealer is unlikely to be able to do much as the factory can only produce so many cars. However he could ask that they provide him with a different vehicle to use in the meantime. If he is part exchanging his old car he should get the price agreed for that if done now, not in 2 months (which might be lower reflecting less mot, more miles or whatever). And if I was him I'd be asking for some of compensation for him doing the chasing rather than being told be them, something like the first service free or similar (he won't get a huge amount but it all helps). Link to comment Share on other sites More sharing options...
max Posted February 13, 2011 Share Posted February 13, 2011 There's a dedicated Skoda Forum which would probably be better able to answer your questions. Link to comment Share on other sites More sharing options...
Ducky1 Posted February 13, 2011 Share Posted February 13, 2011 there's a manufacturing problem with one of the parts. that's why there is a delay Link to comment Share on other sites More sharing options...
Digitalis Posted February 13, 2011 Share Posted February 13, 2011 Speak to your dealer, If you purchased from either Bickertons or Rainworth ask for your SLI code and you can check your vehicles progress online, at http://www.trackmyskoda.co.uk/ Link to comment Share on other sites More sharing options...
Jon26 Posted February 13, 2011 Author Share Posted February 13, 2011 Speak to your dealer, If you purchased from either Bickertons or Rainworth ask for your SLI code and you can check your vehicles progress online, at http://www.trackmyskoda.co.uk/ Thank you that sounds like it might make things a bit more concrete. Its the dealer in Chesterfield who are supposed to be supplying it. Link to comment Share on other sites More sharing options...
Fulwood-dad Posted October 3, 2011 Share Posted October 3, 2011 Hi, I ordered my skoda in march and still awaiting delivery now. The dealership is being extremely unhelpful and more at pains to blame it on skoda than offer any support and their main response (from manager and salesman) is to tell me that they're here to make money rather than be customer focussed. Would welcome any advice from others who have had similar - positive or negative - experiences. Link to comment Share on other sites More sharing options...
medusa Posted October 3, 2011 Share Posted October 3, 2011 I think that part of the issue with cars at the moment is that, for instance, some parts for almost all of the automatic gearboxes of production cars are made in Japan, but the factories that make these parts were damaged or destroyed during the earthquake and ensuing tsunami that hit Japan earlier on in the year. I'm looking around for a new car at the moment and have been told by every dealer that there will be delays surrounding the new cars because there is a world shortage of parts for automatic gearboxes (and because of my gammy arm I no longer have the option of buying a manual instead!). I'm surprised that the dealership have been so offhand with you actually- it's not a very helpful response and does nothing to make you feel more likely to trust them or buy from them in future. Have you contacted Skoda UK to discuss the problem you're having with them? Link to comment Share on other sites More sharing options...
Fulwood-dad Posted October 3, 2011 Share Posted October 3, 2011 Thanks medusa. Im going to try skoda uk next. It's just a shame that I have to escalate it in this way to spend this kind of money!!! Link to comment Share on other sites More sharing options...
medusa Posted October 3, 2011 Share Posted October 3, 2011 It is a shame, and in your position I think I'd be reconsidering, despite having a Skoda myself and having had no problems at all with it in 3 years. Link to comment Share on other sites More sharing options...
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