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Virgin Media Customer Service - Indian call centres. Arrrgh.


On the whole, how have your experiences with VM Indian call centres been?  

51 members have voted

  1. 1. On the whole, how have your experiences with VM Indian call centres been?

    • Positive.
      6
    • Negative
      38
    • Never use them. I use another route of sorting the problem.
      7


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,,,,,,,,,,,,,,,,I have just a problem, had to make four calls on Sunday. Last call I asked for a visit. They came on time (calling me to tell me when they would arrive) and fixed the problem. I think that is the answer, just ask for a visit!! Thye do three time slots, 8-12 12-4 4-7.

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