Alcoblog Posted April 5, 2011 Author Share Posted April 5, 2011 A little confused here sorry. Garage that you couldn't name has given you a refund, (which is excellent news). In doing so the unknown garage has requested that you acknowledge the refund in this thread. Yeah ... sorry! A lot of people know who this garage is, through PM's. I can't name the garage due to SF rules. The people who know about this garage will understand my post, apart from that, it's pretty meaningless to others! Link to comment Share on other sites More sharing options...
smithy266 Posted April 5, 2011 Share Posted April 5, 2011 In that case, can you recommend a garage that give refunds for not-asked-for work? Just joking!!!!! Link to comment Share on other sites More sharing options...
Alcoblog Posted April 5, 2011 Author Share Posted April 5, 2011 Let's hope the garage has learnt it's lesson,or it will be loosing custom thick and fast!!it may just do him a favour in the long run,esp if he promises that extra work will only be done with a phonecall to the customer first! Sent a 'thank you' letter to him earlier. I mentioned everything you've just said in it (without reading your post) ... hopefully some good will come of it! Link to comment Share on other sites More sharing options...
Alcoblog Posted April 5, 2011 Author Share Posted April 5, 2011 In that case, can you recommend a garage that give refunds for not-asked-for work? Just joking!!!!! Actually, that's a very valid point and not gone unnoticed on me since I received the refund this morning. However, it wasn't a full refund but I'm not going to press the matter any further. I've no reason to doubt the mechanical capabilities of the garage, just their method of business. Link to comment Share on other sites More sharing options...
Amaranthus Posted April 5, 2011 Share Posted April 5, 2011 Well, I phoned the proprietor up yesterday and arranged to come down today as it was the first day I could get off. He said fine come down any time. When I arrived he wasn't there , and the young guy who works there said he didn't know anything about it so I explained what had happened and said I would only pay for the original quote of £310 and as a good will gesture another £20 for the unauthorised work on the scuttle. So a total of £330 and not the £550+ that he asked for the other day. Took my car and went home. Link to comment Share on other sites More sharing options...
Alcoblog Posted April 5, 2011 Author Share Posted April 5, 2011 Well, I phoned the proprietor up yesterday and arranged to come down today as it was the first day I could get off. He said fine come down any time. When I arrived he wasn't there , and the young guy who works there said he didn't know anything about it so I explained what had happened and said I would only pay for the original quote of £310 and as a good will gesture another £20 for the unauthorised work on the scuttle. So a total of £330 and not the £550+ that he asked for the other day. Took my car and went home. Well done shaz! Link to comment Share on other sites More sharing options...
RootsBooster Posted April 5, 2011 Share Posted April 5, 2011 Well, I phoned the proprietor up yesterday and arranged to come down today as it was the first day I could get off. He said fine come down any time. When I arrived he wasn't there , and the young guy who works there said he didn't know anything about it so I explained what had happened and said I would only pay for the original quote of £310 and as a good will gesture another £20 for the unauthorised work on the scuttle. So a total of £330 and not the £550+ that he asked for the other day. Took my car and went home. What was their reaction when you said you were only paying the original quote? Link to comment Share on other sites More sharing options...
Amaranthus Posted April 5, 2011 Share Posted April 5, 2011 What was their reaction when you said you were only paying the original quote? The kid I dealt with said he didn't know anything about how much I was supposed to be charged or about the original quote. He just asked how much I was quoted and how much I was willing to pay. I said £330 and he just asked how I wanted to pay. I was in and out in a couple of minutes. Link to comment Share on other sites More sharing options...
Alcoblog Posted April 5, 2011 Author Share Posted April 5, 2011 Why do I get the impression this thread will come up again and again? Or am I just being cynical? Link to comment Share on other sites More sharing options...
Amaranthus Posted April 5, 2011 Share Posted April 5, 2011 Why do I get the impression this thread will come up again and again? Or am I just being cynical? Well you got a partial refund and I got my car back so maybe he's realised you don't get anywhere by being a charlatan because word will get around, thanks to the most popular city-based forum in the UK. Link to comment Share on other sites More sharing options...
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