R i chy Posted March 16, 2011 Share Posted March 16, 2011 I think on the basis of this story whenever I go to a garage in future I will ask for them to write the quote down and sign it, so in case of a situation like this occurring there is proof of the original quote price. Link to comment Share on other sites More sharing options...
smithy266 Posted March 16, 2011 Share Posted March 16, 2011 Thanks Medusa. Link to comment Share on other sites More sharing options...
mafya Posted March 16, 2011 Share Posted March 16, 2011 He didn't phone you before doing the work and your phone records will prove this. I would go back and demand a refund and if he refuses tell him you will be taking legal action to recover costs. Personally i would in a calm manner tell him that if my money isn't returned then he would be meeting a couple of my mates who will then smash his head in, wrong i know but sometimes these things have to be said to get back your money. Link to comment Share on other sites More sharing options...
Rampent Posted March 16, 2011 Share Posted March 16, 2011 Not quite sure what happened there ... posts removed. Just to say, in answer to one of those posts ... the car's a Citroen C3 with 45000 on the clock and has a full service history and is definitely not on 'its last legs' Was the car making any strange noise from the engine? The part he alledgedly changed is only accessed by taking the timing belt housing off. A very unusual practice on a car with that mileage and FSH. Did he state he changed the cambelt too? Link to comment Share on other sites More sharing options...
Grandad.Malky Posted March 16, 2011 Share Posted March 16, 2011 Could the problem be in not knowing what a “ service” is, If the belt wants changing at 45,000 miles then they have done what you asked for ………. A service. Having said that I would have thought they should have phoned you up to highlight the point that it was in need of changing. Link to comment Share on other sites More sharing options...
mike84 Posted March 16, 2011 Share Posted March 16, 2011 If you are slightly competent with a spanner then servicing the car yourself is by far the cheapest route, a couple of hours and you'll be sorted. Parts to do basic service probably about £40 - £50 from Euro Car Parts, 2 hours work (max) Some garages really take the biscuit with servicing and it looks like you've been unlucky. They should have called and spoken to you about the extra cost. Link to comment Share on other sites More sharing options...
MuteWitness Posted March 16, 2011 Share Posted March 16, 2011 As above, what does the book say it requires at 45k ? Did you ask the garage to call you before doing any work? Link to comment Share on other sites More sharing options...
Rampent Posted March 16, 2011 Share Posted March 16, 2011 Could the problem be in not knowing what a “ service” is, If the belt wants changing at 45,000 miles then they have done what you asked for ………. A service. Having said that I would have thought they should have phoned you up to highlight the point that it was in need of changing. Most modern cars can last on the same belt well into 100,000 miles. Not like the old days! I think this model might require a change pushing 150,000 miles! Link to comment Share on other sites More sharing options...
mike84 Posted March 16, 2011 Share Posted March 16, 2011 150000 interval on the C3 HDi model... I'd expect the petrol to be about the same. Link to comment Share on other sites More sharing options...
Tradescanthia Posted March 16, 2011 Share Posted March 16, 2011 I deal with Carters of Chapeltown, fair prices, good work, long established company. My father did the same before me. Speaks for itself. Link to comment Share on other sites More sharing options...
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