Cyclone Posted April 2, 2011 Share Posted April 2, 2011 I don't think that's the best approach, use small claims court, no point in messing about with trading standards. The fact that it's on finance is in your favour, presumably it's a separate finance company, speak to them and tell them that you are rejecting the car and will be stopping the payments, they can try to recover the money from the dealer and you only have to sue for the deposit and initial payment. Link to comment Share on other sites More sharing options...
GrannyGranny Posted April 4, 2011 Share Posted April 4, 2011 Also contact CAB, they will be able to advise on the next course of action but Cyclone gives good advise. The dealer sold you the car so the grievance is with them re. the quality of the product and the fact it is unfit for purpose.but the finance company effectively own the car until the finance is settled ie. paid off. DO NOT let the dealer try to fix the car again. He's had 6/7 attempts and failed. BTW what is the problem with it? Would it be worth taking it to an independent garage or specialist? The dealer may not be trying very hard to fix it. He's hoping you will just accept it and give up. Link to comment Share on other sites More sharing options...
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