bobbymoo Posted May 2, 2011 Share Posted May 2, 2011 hi can any one help me please we bought a car in feb this year a vw passatt and paid £7000 for it after 6 weeks the injecter and loom broke they fixed the car but 6 weeks later on fri the same thing happened again now the car pitch are saying our 3 month warrenty has expired by three days can we get a refund Link to comment Share on other sites More sharing options...
dink Posted May 2, 2011 Share Posted May 2, 2011 I think if they acknowledge the fault and it is still there after the warranty, they have to fix it but i dont think they have to refund you. Link to comment Share on other sites More sharing options...
february Posted May 2, 2011 Share Posted May 2, 2011 I would ask Citizens advice bureau, see what they have to say. Link to comment Share on other sites More sharing options...
speeder Posted May 2, 2011 Share Posted May 2, 2011 think they have 3 times to repair the original problem, IF, as you say the fault is the same as previously then I reckon you need to explain that the original repair was insufficient and if they argue, then speak to citizens advice, or go there first and then you've got the knowledge. Link to comment Share on other sites More sharing options...
blondebint Posted May 2, 2011 Share Posted May 2, 2011 might be worth asking for advice here: http://forums.moneysavingexpert.com/forumdisplay.php?f=173 Link to comment Share on other sites More sharing options...
Elmambo Posted May 2, 2011 Share Posted May 2, 2011 The dealer is legally responsible for any faults that occur within 6, months of purchase. Contact Trading Standards Link to comment Share on other sites More sharing options...
bobbymoo Posted May 2, 2011 Author Share Posted May 2, 2011 thanks for all your advice ill ring up tomorrow Link to comment Share on other sites More sharing options...
garrence Posted May 2, 2011 Share Posted May 2, 2011 Unless you bought your car on 1st or 2nd Feb then 3 months isn't up Link to comment Share on other sites More sharing options...
GrannyGranny Posted May 3, 2011 Share Posted May 3, 2011 Lots of threads about this recently (last 3-6 months). The 3 months warranty isn't worth anything. There was no warranty, however you are covered by the Sales of Goods Act. Its obvious the original repair was not to a satisfactory standard otherwise it would not have failed so soon. Ring him to tell him of the situation and keep everything polite. Give him a chance to fix the problem, it may be just a fault on the new part, not his fault. Don't be fobbed off with the 3 months warranty rubbish. You are asking him to repair yhe car because the original repair (which I suspect was bodged to last until the "warranty" expires) was not satisfactory. Have a look through this http://www.adviceguide.org.uk/index/your_world/consumer_affairs/buying_second_hand_vehicles.htm Link to comment Share on other sites More sharing options...
spudgun Posted July 18, 2011 Share Posted July 18, 2011 The dealer is legally responsible for any faults that occur within 6, months of purchase. Contact Trading Standards Can the same be said when the dealer told a friend that it was sold as seen. She took it for a test drive and it sounded fine. The dealer told her the engine was okay. It was only the day after when the engine started rattling and it was losing water. Link to comment Share on other sites More sharing options...
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