Location114 Posted July 13, 2011 Share Posted July 13, 2011 just wonder has anyone ever used the sales of good act to there advantage and what did you get from it that usually you wouldnt have. Link to comment Share on other sites More sharing options...
andikay Posted July 13, 2011 Share Posted July 13, 2011 On several occasions I have had repairs or replacements for goods that were past the manufactures warranty, all goods should be fit for purpose and last a reasonable time, the warranty is in addition to your statutory legal rights. Link to comment Share on other sites More sharing options...
sares67 Posted July 13, 2011 Share Posted July 13, 2011 I have. A few years ago, I bought some stilletoes (umm wrong spelling) from a shoe shop in Orchard Square. I wore them once, on the night that I bought them. during the night out I noticed that the heels had a hairline crack in each of them. so the following monday I took them back to the shop for a refund. They refused, offering only an exchange or store credit. I refused as the shoes were obviously faulty. I worked at a solicitors at the time and went back to work to have a word with the one is the legal know! after a good old discussion, I returned to the shop and stood my ground demanding a full refund. the assistant would not give me one so I asked for the Manager. He dutily came along and I stated that the shoes "were not fit for the purpose they were sold for". He agreed, gave me a full refund, much to the disgust of the assistant but I was happy and have never bought a pair of shoes from that chain of shops again. the law was on my side and I stood my ground. bloody shops think they can do what they like even when they are in the wrong! Link to comment Share on other sites More sharing options...
Jeffrey Shaw Posted July 13, 2011 Share Posted July 13, 2011 NB: there are four such Acts in force (1979, 1994 [two], and 1995), replacing the now-repealed 189 Act. See them via http://www.legislation.gov.uk/ukpga?title=sale%20of%20goods Link to comment Share on other sites More sharing options...
Doingalright Posted July 13, 2011 Share Posted July 13, 2011 People take the **** with Costco and its returns policy; Costco will virtually accept ANYTHING back after any length of time it would seem, even without a receipt. I know someone who works there and they get people bringing back TV's that they bought from another Costco store six years ago, and recently a guy returned some well worn out trainers that he bought about a year ago as "faulty" because the rubber at the front was peeling up slightly, they refunded him the fifty quid he paid for them - a year ago. Link to comment Share on other sites More sharing options...
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