strangeart Posted August 4, 2011 Share Posted August 4, 2011 Last week I had a third degree from my bank, where do you live, who lives with you and lots of other intrusive personal questions, they managed to avoid bathroom habits..but give em enough rope and who knows.This was done on the counter during a simple transaction with other people in hearing distance . I am aware of other customers who, during the last week, have staggered out of this particular bank and who have undergone the same bewildering experience, two of whom were frail and elderly. After looking at financial regulations in world wide banking I realise this sort of intrusion is the norm and is called 'know your customer'..Well thank you kindly on that but I prefer to keep my distance and my privacy. Anyone else gone thru this? Link to comment Share on other sites More sharing options...
Africanqueen Posted August 4, 2011 Share Posted August 4, 2011 no but tell me which bank and I'll make sure I don't go anywhere near them! Link to comment Share on other sites More sharing options...
alchresearch Posted August 5, 2011 Share Posted August 5, 2011 Yeah, they're desperate to get what money they can from you and your relatives. When I paid in a cheque the other month they asked me when my household and car insurance was up for renewal. The Post Office is the same. Link to comment Share on other sites More sharing options...
RosyRat Posted August 5, 2011 Share Posted August 5, 2011 That's why I bank online. Link to comment Share on other sites More sharing options...
Jeffrey Shaw Posted August 5, 2011 Share Posted August 5, 2011 Last week I had a third degree from my bank, where do you live, who lives with you and lots of other intrusive personal questions, they managed to avoid bathroom habits..but give em enough rope and who knows.This was done on the counter during a simple transaction with other people in hearing distance . I am aware of other customers who, during the last week, have staggered out of this particular bank and who have undergone the same bewildering experience, two of whom were frail and elderly. After looking at financial regulations in world wide banking I realise this sort of intrusion is the norm and is called 'know your customer'..Well thank you kindly on that but I prefer to keep my distance and my privacy. Anyone else gone thru this? Money Laundering Regulations, you see. Accountants and Solicitors have to go through the same rigmarole. Link to comment Share on other sites More sharing options...
gribz Posted August 5, 2011 Share Posted August 5, 2011 Money Laundering Regulations, you see. Accountants and Solicitors have to go through the same rigmarole. Exactly, all banks have to do it. Please don't get angry at the person asking you these questions, they have no choice ! Link to comment Share on other sites More sharing options...
poppins Posted August 5, 2011 Share Posted August 5, 2011 Exactly, all banks have to do it. Please don't get angry at the person asking you these questions, they have no choice ! No they DON"T have to do it, I've never been asked any of those questions in any bank, and my banks changed over 2 or 3 times in the past few years with all new employees, no ones asked those kind of questions, they wouldn't dare, they'd lose customers left & right, and If a customer doesn't walk away after being asked those questions, then there's something wrong Link to comment Share on other sites More sharing options...
sccsux Posted August 5, 2011 Share Posted August 5, 2011 No they DON"T have to do it Maybe things are different in the US? Link to comment Share on other sites More sharing options...
wooler123 Posted August 5, 2011 Share Posted August 5, 2011 No they DON"T have to do it, I've never been asked any of those questions in any bank, and my banks changed over 2 or 3 times in the past few years with all new employees, no ones asked those kind of questions, they wouldn't dare, they'd lose customers left & right, and If a customer doesn't walk away after being asked those questions, then there's something wrong You are spot on poppins. I went to the Post Office on Monday to renew my car tax, I handed over all the necessary paper work including my insurance certificate which was due to run out in a couple of weeks. The women on the counter looked at it and asked me if I have renewed my insurance. After feeling my blood starting to boil I just looked at her and asked what she would do if I said no I haven't renewed it. She didn't know what to say and handed over my tax disc with a scowl. Now if I was a young person it may and I mean just may have been an appropriate question but I am a grandma and the insurance is with Saga Link to comment Share on other sites More sharing options...
Chez2 Posted August 5, 2011 Share Posted August 5, 2011 Exactly, all banks have to do it. Please don't get angry at the person asking you these questions, they have no choice ! Rubbish! I bank at a well know bank and don't have to answer these questions while doing 'regular' transactions. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.