beegee7 Posted August 19, 2011 Share Posted August 19, 2011 Does anyone know which pub company owns the Ranmoor Inn? I tried google but no answer. Would like to know after my experience there last night. Would like to email the owners to complain. Thanks. Link to comment Share on other sites More sharing options...
Prestige1000 Posted August 19, 2011 Share Posted August 19, 2011 Enterprise me thinks has tenants in, not sure of there name though! What happened? Link to comment Share on other sites More sharing options...
beegee7 Posted August 20, 2011 Author Share Posted August 20, 2011 Thanks prestige I will check their website to see if I can email a complaint. We were just out for a drink with my daughter to celebrate her A level results and getting her place at uni. I was refused service because my daughter had no ID. I can appreciate that the staff were just doing their job, no problems with them. I happen to think enterprise's policy is just pants. I was made to feel as though I was a liar and trying to break the law. If she wasn't old enough I wouldn't try to buy her drinks. Actually they did me a favour because it affirmed my belief that it's a crap pub with a poor beer range. I would never normally drink there, just happened to be in the area. Also we went to 2 other pubs with far better beer ranges and both cheaper. The other pubs never asked for ID. Obviously their staff could apply common sense and not have to quote a corporate mantra put in place because enterprise do not have any faith in their staff's ability or competance. I doubt that my complaint will bother enterprise, but it will satisfy my curiosity in what they will say, or indeed if they will send me an answer at all. Link to comment Share on other sites More sharing options...
jamesogt Posted August 20, 2011 Share Posted August 20, 2011 Thanks prestige I will check their website to see if I can email a complaint. We were just out for a drink with my daughter to celebrate her A level results and getting her place at uni. I was refused service because my daughter had no ID. I can appreciate that the staff were just doing their job, no problems with them. I happen to think enterprise's policy is just pants. I was made to feel as though I was a liar and trying to break the law. If she wasn't old enough I wouldn't try to buy her drinks. Actually they did me a favour because it affirmed my belief that it's a crap pub with a poor beer range. I would never normally drink there, just happened to be in the area. Also we went to 2 other pubs with far better beer ranges and both cheaper. The other pubs never asked for ID. Obviously their staff could apply common sense and not have to quote a corporate mantra put in place because enterprise do not have any faith in their staff's ability or competance. I doubt that my complaint will bother enterprise, but it will satisfy my curiosity in what they will say, or indeed if they will send me an answer at all. Unfortunately for you they were completely in the right. Just because you are the parent it doesn't give you the right to vouch for age. If you know your daughter is recently 18 then would it not have been sensible to have ID? Or would you rather pubs and off licences just served anyone and then let them contribute to our ASBO society? Penalties for serving under-age customers are severe – chains can suffer fines of up to £10,000 and a licence review while staff may suffer an £80 fine. Most places now enforce 'Challenge 25' If you look under 25 you must have ID, I am 34 and was ID'd last week on West St, but it does occasionally happen, so I keep my licence in my pocket. Google 'Underage serving' and you get loads of stories like this.... http://www.thisisgloucestershire.co.uk/Shop-worker-fined-serving-booze-underage-girl/story-11925584-detail/story.html IMO it is your own fault and the blame culture that too many people have 'It is their fault', when actually they are enforcing a well known law and you happen to think it shouldn't apply to you. Link to comment Share on other sites More sharing options...
Redyam Posted August 20, 2011 Share Posted August 20, 2011 Complain all you want, but if the pub gets caught serving someone underage in a bar, then they would face a huge fine and losing their license. I'm sure that is more important to them than one outraged parent that should have known better. p.s I still get asked for ID and i'm 30 :hihi: Link to comment Share on other sites More sharing options...
crookesey Posted August 20, 2011 Share Posted August 20, 2011 Chill out, don't you remember the 70 odd year old attempting to buy alcohol in Morrisons? They asked him if he was 18, he told them that he wasn't, so they refused to serve him. Link to comment Share on other sites More sharing options...
Fudbeer Posted August 20, 2011 Share Posted August 20, 2011 I actually think its a very well run pub and certainly my favorite enterprise,was quite suprised when I found it was one of theirs as they are usually pretty poor pubs. Link to comment Share on other sites More sharing options...
crookesey Posted August 20, 2011 Share Posted August 20, 2011 I actually think its a very well run pub and certainly my favorite enterprise,was quite suprised when I found it was one of theirs as they are usually pretty poor pubs. Ella and Wilf Garside would be spinning in their graves, if they knew that their pub was in the hands of the ghastly Enterprise Inns group. Link to comment Share on other sites More sharing options...
royalowl Posted August 20, 2011 Share Posted August 20, 2011 I still carry my passport with me when I go into town. I am 35 and occasionly get asked for ID. Link to comment Share on other sites More sharing options...
beegee7 Posted August 20, 2011 Author Share Posted August 20, 2011 Unfortunately for you they were completely in the right. Just because you are the parent it doesn't give you the right to vouch for age. If you know your daughter is recently 18 then would it not have been sensible to have ID? Or would you rather pubs and off licences just served anyone and then let them contribute to our ASBO society? Penalties for serving under-age customers are severe – chains can suffer fines of up to £10,000 and a licence review while staff may suffer an £80 fine. Most places now enforce 'Challenge 25' If you look under 25 you must have ID, I am 34 and was ID'd last week on West St, but it does occasionally happen, so I keep my licence in my pocket. Google 'Underage serving' and you get loads of stories like this.... http://www.thisisgloucestershire.co.uk/Shop-worker-fined-serving-booze-underage-girl/story-11925584-detail/story.html IMO it is your own fault and the blame culture that too many people have 'It is their fault', when actually they are enforcing a well known law and you happen to think it shouldn't apply to you. So the way to enforce a law is to refuse to serve a 50 year old who happens to be buying legally, great logic. Link to comment Share on other sites More sharing options...
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