bebop2 Posted September 28, 2011 Share Posted September 28, 2011 I have received a PCN from Excel for staying slightly over the apparent permitted time. However I was in Decathalon for all of this time buying a bike etc and forgot about the time. Has anyone else had this problem here? Also doesanyone know who is the landowner for this car park? Is it Decathalon? Any help would be appreciated as I am furious about it Link to comment Share on other sites More sharing options...
barney229 Posted September 28, 2011 Share Posted September 28, 2011 I used to work at Decathlon and unfortunately, this happens frequently. Excel own the car park, not Decathlon, so the store can't revoke the fine. Occasionally they can ask Excel to withdraw it, but at the end of the day, it's Excel's decision and they are a horrible company to deal with. If I were you, I'd go into the store and ask to speak to the Operations Manager. He'll do what he can, but don't expect too much! Link to comment Share on other sites More sharing options...
damo Posted September 28, 2011 Share Posted September 28, 2011 I used to work at Decathlon and unfortunately, this happens frequently. Excel own the car park, not Decathlon, so the store can't revoke the fine. Occasionally they can ask Excel to withdraw it, but at the end of the day, it's Excel's decision and they are a horrible company to deal with. If I were you, I'd go into the store and ask to speak to the Operations Manager. He'll do what he can, but don't expect too much! Its not a fine, its an invoice. OP, do not pay. Throw it away, do not enter into any correspondence with them Link to comment Share on other sites More sharing options...
Squiggs Posted September 28, 2011 Share Posted September 28, 2011 I have little or no time for the usual car park whingers However in this instance.... Isn't it the case that the charge can only be for reasonable losses incurred by breach of the "contract" that you enter into when parking? If the time was spent making a significant purchase - which would not otherwise have been made if having to leave due to car parking times - then surely there is no loss that you can be invoiced for? Yes, if the car park was filled with football fans turning customers away then yes, a charge for projected losses is quite reasonable - but this is not the case and it's a bit more than the usual "taking too long to eat a big mac" case Link to comment Share on other sites More sharing options...
rickiethecat Posted September 28, 2011 Share Posted September 28, 2011 I have received a PCN from Excel for staying slightly over the apparent permitted time. However I was in Decathalon for all of this time buying a bike etc and forgot about the time. Has anyone else had this problem here? Also doesanyone know who is the landowner for this car park? Is it Decathalon? Any help would be appreciated as I am furious about it Why are you furious? It's your own fault for staying over your permitted time. From what I can see Excel have done nothing wrong. Link to comment Share on other sites More sharing options...
barleycorn Posted September 28, 2011 Share Posted September 28, 2011 I have little or no time for the usual car park whingers However in this instance.... Isn't it the case that the charge can only be for reasonable losses incurred by breach of the "contract" that you enter into when parking? If memory serves the car park is free anyway, you just need to get a ticket from the machine. Therefore, no financial loss = no ground to stand upon. Just throw the ticket away and forget about it. jb Link to comment Share on other sites More sharing options...
Confudler Posted September 28, 2011 Share Posted September 28, 2011 I'm yet to hear of a successful court case against someone who refuses to pay. The one example that gets bandied about involves someone who lied to try and get out of it (and was candid about this in a public internet forum). The lesson: on no account should you ever lie. Withhold and ignore as much as you like but don't lie. P.S. One easy way out is if you weren't driving. The invoice should be addressed to the driver but they can only get details of the registered owner from the DVLA. You are under no obligation to say who was driving and they have no case against the owner. Just remember not to lie - if you were driving, don't claim that you weren't. Link to comment Share on other sites More sharing options...
barleycorn Posted September 28, 2011 Share Posted September 28, 2011 ... if you were driving, don't claim that you weren't. ... and don't admit that you were as you're under no obligation to do so. jb Link to comment Share on other sites More sharing options...
sally_sheff Posted September 28, 2011 Share Posted September 28, 2011 Quite simply don't pay! Ignore their calls, ignore their letters, as threatening as they may seem,don't acknowledge at all! Link to comment Share on other sites More sharing options...
sally_sheff Posted September 28, 2011 Share Posted September 28, 2011 You will get a demand, then a further more threatening demand, then leter from roxburghs debt collectors, then a further more demanding one, then from so called GHraham White solicitors' (what a joke!) threatening court action, maybe a few phone calls - they will tire eventually!! Link to comment Share on other sites More sharing options...
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