Location114 Posted October 18, 2011 Share Posted October 18, 2011 Right here goes......I bought a product off someone on ebay when i checked his feedback it was fine didnt show anything bad However i havent recieved my product and now he shows as an unregistered user. I have tried to message him various time to no avail. What will happen now? If i open a case will i get my money back? etc Link to comment Share on other sites More sharing options...
LDeville Posted October 18, 2011 Share Posted October 18, 2011 Hi the amount you paid via paypal, should get back 100%, fact!!! Thanks Link to comment Share on other sites More sharing options...
sand_dollars Posted October 18, 2011 Share Posted October 18, 2011 As long as you have paid via paypal you get all your money back if you haven`t then you won`t Link to comment Share on other sites More sharing options...
choogling Posted October 18, 2011 Share Posted October 18, 2011 Right here goes......I bought a product off someone on ebay when i checked his feedback it was fine didnt show anything bad However i havent recieved my product and now he shows as an unregistered user. I have tried to message him various time to no avail. What will happen now? If i open a case will i get my money back? etc Try paypal for a refund or open a case with ebay its easy to do.best of luck Link to comment Share on other sites More sharing options...
LDeville Posted October 18, 2011 Share Posted October 18, 2011 As long as you have paid via paypal you get all your money back if you haven`t then you won`t Hi we beat you to the answer, fact!!!!!!!!!!!!!!!! :hihi: Link to comment Share on other sites More sharing options...
sand_dollars Posted October 18, 2011 Share Posted October 18, 2011 Right here goes......I bought a product off someone on ebay when i checked his feedback it was fine didnt show anything bad However i havent recieved my product and now he shows as an unregistered user. I have tried to message him various time to no avail. What will happen now? If i open a case will i get my money back? etc If you open a case you will have to return the item via the ebay process and recorded delivery Link to comment Share on other sites More sharing options...
HTM_1983 Posted October 18, 2011 Share Posted October 18, 2011 If you open a case you will have to return the item via the ebay process and recorded delivery The OP clearly stated they havent received the item so nothing can be returned. hopefully you paid via paypal and so you can contact ebay and get a refund through them. Think it takes a few days when the case is opened as they will try and contact the seller etc Link to comment Share on other sites More sharing options...
sand_dollars Posted October 18, 2011 Share Posted October 18, 2011 The OP clearly stated they havent received the item so nothing can be returned. hopefully you paid via paypal and so you can contact ebay and get a refund through them. Think it takes a few days when the case is opened as they will try and contact the seller etc Ops didn`t see that Well if they call this number they should get it sooner rather than later 0800 358 6551 Link to comment Share on other sites More sharing options...
muckymurphy Posted October 18, 2011 Share Posted October 18, 2011 If you open a case you will have to return the item via the ebay process and recorded delivery that's the point - she hasn't received anything. open an item not received dispute in the first instance. if the seller is no longer an ebay user you should receive an immediate refund. you can also ring the ebay help desk. have the item number at the ready and the paypal transaction ID. let us know how you get on. Link to comment Share on other sites More sharing options...
NorthernStar Posted October 18, 2011 Share Posted October 18, 2011 I think if its still the case that there is an upper limit of around £100 that can be refunded via paypal, If it is still the case I hope the OP hasn't lost out. Link to comment Share on other sites More sharing options...
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