fruitisbad Posted November 30, 2011 Share Posted November 30, 2011 In reality can a person with no legal expertise read a full contract and understand what it might mean when a rich companies legal team design/find loopholes so that they can force you to pay more? i don't think they're that difficult to understand, people just can't be bothered. There's a lot of definitions in them as standard i.e. 'by applicant we mean you, by service we mean this; blah blah blah' it's boring yes but not complicated. Link to comment Share on other sites More sharing options...
swordfish1 Posted November 30, 2011 Share Posted November 30, 2011 i don't think they're that difficult to understand, people just can't be bothered. There's a lot of definitions in them as standard i.e. 'by applicant we mean you, by service we mean this; blah blah blah' it's boring yes but not complicated. In this case it is complicated though. So much so that even OFCOM aren't sure whether it's fair and legal. It is completely legal to put up the price within the time of the contract. It's whether they can tie you to this contract after they do this that is the issue. I'll be honest and say I'd not read the small print so expected to pay £35 for 24 months. I live and learn. If they get away with this, you can bet all the others will follow suit Link to comment Share on other sites More sharing options...
llamatron Posted November 30, 2011 Share Posted November 30, 2011 i don't think they're that difficult to understand, people just can't be bothered. There's a lot of definitions in them as standard i.e. 'by applicant we mean you, by service we mean this; blah blah blah' it's boring yes but not complicated. well yes the words are easy to understand but a non legal expert will not understand the inferences and loopholes i.e. what could happen. I am talking further down in the contract than "the applicant" bits. I don't see the point a lot of the time, if I read my rental contract all the way through I could disagree wth something, they would give the house to someone else and the next contract would have the same issue. I could only get it changed with help from someone with legal knowledge by which time the house will have gone. I guess thats why we have CAB and the ombudsmens. It depends what it is though! Link to comment Share on other sites More sharing options...
Pkingy Posted December 2, 2011 Share Posted December 2, 2011 just got a text from orange saying they are going to increase my plan by 4.34%by doing this have they broken the contract an does this give me the right to cancel Link to comment Share on other sites More sharing options...
Archi3 Posted December 2, 2011 Share Posted December 2, 2011 Yes it is fine for them to do this as the increase is within the RPI. The T&C's you signed allow for said increases, however I am still looking to see if anyone has been successful in cancelling their contracts. I doubt it though. Link to comment Share on other sites More sharing options...
Pkingy Posted December 2, 2011 Share Posted December 2, 2011 no only local calls and texts Link to comment Share on other sites More sharing options...
Ghostrider Posted December 2, 2011 Share Posted December 2, 2011 I got the same text yesterday.... Link to comment Share on other sites More sharing options...
PeteMorris Posted December 2, 2011 Share Posted December 2, 2011 I just had the dreaded text that tells me my monthly contract is going up by 4.34%. They also give you an obscure link to explain it http://link.orangeworld.co.uk/studio/paymchanges/planupdate/ On that page it says they can pretty much do as they like, up to and including the current cost of inflation (5% I believe now). So basically if you've got a pay monthly mobile contract with Orange, then you're up S*** Creek without a paddle. Here's someone who won't be renewing his Orange contract next time. Mind you, thats still gos knows how long away!!!!...GGGGGGRRRRRRRRRRRRRRRRRR Link to comment Share on other sites More sharing options...
Movehut Posted December 2, 2011 Share Posted December 2, 2011 I received the text a few days ago. Apparently we are advised to complain of Ofcom and if they get enough complaints they will launch an investigation to see if customers have the right to cancel. Link to comment Share on other sites More sharing options...
Bollie Posted December 2, 2011 Share Posted December 2, 2011 Just received this text message: 'Hi from Orange, as of 1st January, we are increasing your monthly package by 4.34%, for more information, visit this link.' So I went to the link where it rambles on about passing on inflation increases to it's customers. (In January?) I don't get it. Can they do this? I took out the contract in April. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.