Hairyloon Posted February 15, 2012 Share Posted February 15, 2012 Write them a letter, or send them an email. Attach copies of the agreement and if that doesn't do the trick, consider making an official complaint. Say that if you hear from them again, you will consider it harassment and report it to the police. Link to comment Share on other sites More sharing options...
davyboy Posted February 15, 2012 Share Posted February 15, 2012 Right, my son was a member of a gym for 12 months, to cancel the membership you had to give 3 months notice, to which he did and he received a letter confirming this, and it stated the last payment would be taken on the 3rd working day of January, so, all good, he cancelled the direct debit at the end of January, anyway, he has received a letter saying the February payment couldnt be taken out, and that he still owes that months. Do we have to pay it, even with the confirmation letter, dated October last year? Thanks ./' I think it's up to the gym to cancel the direct debit not you. I did something similar and got a computer generated letter asking for payment (it was my fault and I did owe them the money) so I paid. Edit. You can cancel standing orders. Link to comment Share on other sites More sharing options...
HeadingNorth Posted February 15, 2012 Share Posted February 15, 2012 ./' I think it's up to the gym to cancel the direct debit not you. I did something similar and got a computer generated letter asking for payment (it was my fault and I did owe them the money) so I paid. Edit. You can cancel standing orders. You can cancel a direct debit, but that doesn't prevent the gym from sending a request for it; it just means the bank will automatically turn it down. The gym is responsible for stopping itself sending any more requests, you're correct in that sense. But that is not the OP's concern, and they have no right to be harassing her, or her son, for any further payments. Link to comment Share on other sites More sharing options...
INTERVIEWER Posted February 15, 2012 Share Posted February 15, 2012 Anybody who pays money to a gym deserves to have their bank account rifled... Link to comment Share on other sites More sharing options...
GrannyGranny Posted February 16, 2012 Share Posted February 16, 2012 At a risk of having another post deleted (not from this thread) would not the first thing to do when receiving the letter is ring the Gym?!? Do not send a letter or email these can be left in intrays and inboxes for days before reply. Whats wrong with actually talking to someone? If he has proof that the Jan payment would be the last one made then its probably just an error. Link to comment Share on other sites More sharing options...
HeadingNorth Posted February 16, 2012 Share Posted February 16, 2012 At a risk of having another post deleted (not from this thread) would not the first thing to do when receiving the letter is ring the Gym?!? They have tried: i keep phoning and getting told i need to speak to a certain guy, but he,s always on the bloody phone, so its not sorted yet. Link to comment Share on other sites More sharing options...
lubylou Posted February 16, 2012 Author Share Posted February 16, 2012 At a risk of having another post deleted (not from this thread) would not the first thing to do when receiving the letter is ring the Gym?!? Do not send a letter or email these can be left in intrays and inboxes for days before reply. Whats wrong with actually talking to someone? If he has proof that the Jan payment would be the last one made then its probably just an error. That was the first thing i did if you read my posts, couldnt get to speak to the person needed as he was always busy. Anyway, he eventually called back last night, he tried telling me the payment was up until March, so i read him the letter dated October last year, he then said, oh, well, if you have that, then there is nothing i can do, so i will put the payment back to February and it will be cancelled, so good outcome in the end Link to comment Share on other sites More sharing options...
Agent Orange Posted February 16, 2012 Share Posted February 16, 2012 That was the first thing i did if you read my posts, couldnt get to speak to the person needed as he was always busy. Anyway, he eventually called back last night, he tried telling me the payment was up until March, so i read him the letter dated October last year, he then said, oh, well, if you have that, then there is nothing i can do, so i will put the payment back to February and it will be cancelled, so good outcome in the end So, they were trying it on Link to comment Share on other sites More sharing options...
lubylou Posted February 16, 2012 Author Share Posted February 16, 2012 So, they were trying it on Seems that way, cheeky so and so,s Link to comment Share on other sites More sharing options...
Agent Orange Posted February 16, 2012 Share Posted February 16, 2012 Seems that way, cheeky so and so,s Doesn't surprise me. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.