highflyerjak Posted May 22, 2012 Share Posted May 22, 2012 Hi guys, I recently bought an item as a gift on eBay on the 7th May for £43....it was sent to me on the 9th and I recieved it on the 19th! Grrr! Not good for 1st Class recorded delivery! When I opened the package to check the item I found that part of the item was literally cut in half! The item was made of metal and was so cleanly cut it must have been by a saw before postage as it was wrapped so securely a bomb squad wouldn't be able to open it! It took me 40 minutes of swearing and attacking the box with a key to open it....... I contacted the seller on Sunday and they said (in a very rude way with swearing etc) that I must have done it myself and then proceeded to call me an a*sehole for complaining and leaving negative feedback! They also said that wouldn't accept the item back and not to bother sending it back to them...they also said that I must have replaced the item with a broken one as it had taken me so long for me to complain (I complained the day after it arrived - took 10 days - quoted 3-4) Now I bought an item from the same company on eBay a couple of weeks and it was brilliant! Well packaged, speedily delivered and the sent me a very nice message indeed. What do I do? Link to comment Share on other sites More sharing options...
Eckolad Posted May 22, 2012 Share Posted May 22, 2012 File an ebay complaint etc Link to comment Share on other sites More sharing options...
Mummytwo Posted May 22, 2012 Share Posted May 22, 2012 also if you paid with paypal you may have more of a chance of gettng a refund. Link to comment Share on other sites More sharing options...
olilew Posted May 22, 2012 Share Posted May 22, 2012 yes take the seller to dispute, they almost always favour the buyer. Link to comment Share on other sites More sharing options...
sorbster0 Posted May 22, 2012 Share Posted May 22, 2012 I buy loads from e-bay (mostly good transactions and sometimes bad) but this sounds ridiculous. From what I know e-bay is constantly on a buyers side. You do have the option of returning the item....despite what the seller says. As for his abusive manner it makes we wonder why??? A seller should be concerned...not abusive like that! Have you read his feedback? Also, you mention that he left you neg feedback. I didn't realise a seller could leave neg feedback - thought that stopped a long time ago. Report it anyway and good luck Link to comment Share on other sites More sharing options...
diggerdigger Posted May 22, 2012 Share Posted May 22, 2012 Agree with above.Contact EBay regarding selling policies and report this bandit ! Good luck ! Link to comment Share on other sites More sharing options...
V.Rossi Posted May 22, 2012 Share Posted May 22, 2012 Ebay will immediately put a hold on your payment the second you file a case against them and if the payment was of a substantial amount then that will get him to work with you in most cases. Give it a few days if no resolve has been reached and then raise it for it to be reviewed by ebay, I'll put money on you having a refund within 24hrs* *From the date of case review. Link to comment Share on other sites More sharing options...
highflyerjak Posted May 22, 2012 Author Share Posted May 22, 2012 File an ebay complaint etc Just doing that now. Link to comment Share on other sites More sharing options...
highflyerjak Posted May 22, 2012 Author Share Posted May 22, 2012 also if you paid with paypal you may have more of a chance of gettng a refund. I always pay with PayPal. Link to comment Share on other sites More sharing options...
highflyerjak Posted May 22, 2012 Author Share Posted May 22, 2012 I buy loads from e-bay (mostly good transactions and sometimes bad) but this sounds ridiculous. From what I know e-bay is constantly on a buyers side. You do have the option of returning the item....despite what the seller says. As for his abusive manner it makes we wonder why??? A seller should be concerned...not abusive like that! Have you read his feedback? Also, you mention that he left you neg feedback. I didn't realise a seller could leave neg feedback - thought that stopped a long time ago. Report it anyway and good luck The seller has (had) 100% positive feedback... I meant he had a go at me for leaving him negative feedback. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.