addylewis Posted July 16, 2012 Share Posted July 16, 2012 I think it would be more fair to say that we get all our change from businesses, and since First are running a business we should think of a bus as being similar to a mobile shop. Which means that they should give change Right! ;-) Link to comment Share on other sites More sharing options...
bus man Posted July 16, 2012 Share Posted July 16, 2012 What happened to that Vidimat thing:?: That didnt solve the change problem it just allowed people who had the right money to board , the machine was just a photo copier that copied what coins you had put in. Unfortutunatley one of the side affects of this was that the driver was short of change as it all went in the videmat. They were discontinued when the company stopped providing parts for them Link to comment Share on other sites More sharing options...
Mainline Posted July 16, 2012 Share Posted July 16, 2012 Drivers should have plenty of change, the fares are high enough Link to comment Share on other sites More sharing options...
2101 Posted July 16, 2012 Share Posted July 16, 2012 Drivers on First get £5 float but that can go quickly. You don't know how long that driver had been on that bus. The procedure is simple, if the driver has the change by the end of the journey he/she gives it you and if not you go and collect it. Easiest way is to have the right change, the fares are simple enough. IMO Glasgow's way of doing it is better where the driver carries no cash, your money just goes into a vault and you do not get any change. Stops people getting on with a £20 note for a £1.40 fare, makes it easier for the driver - there's no cashing in at the end and it reduces attacks on drivers/cashbag theft etc... Link to comment Share on other sites More sharing options...
2101 Posted July 16, 2012 Share Posted July 16, 2012 Can we have an example of which tickets cost more than £5 and can be purchased from a bus driver in Sheffield please I would love to know what they are. All the First weeks Link to comment Share on other sites More sharing options...
Resident Posted July 16, 2012 Share Posted July 16, 2012 Can we have an example of which tickets cost more than £5 and can be purchased from a bus driver in Sheffield please I would love to know what they are. All the First weeks Don't forget the South Yorkshire Daytripper. I actually wrote to First about this because I was curious and their response: Bus Drivers are provided with a float at the start of their duties, but as some start operation at 0430 in the morning they can be short of change once they hit the morning peak. The very nature of their job as mobile staff, who may be required to change from bus to bus, during their duty means that the amount of change that can be carried is imited. Unlike in a shop they have no large capacity, high security vault for their use, and cannot ring a bell, for someone to bring them further supplies Poor spelling & grammar aside I put forward these points: 1. 0430 in the morning as opposed to 0430 in the afternoon ??? 2. If they're running out prior to the mid-morning rush then wouldn't common sense dictate a slightly larger float for the drivers at the start of the day. 3. As I've said in a previous post, they have methods of communication that they can use and offices in interchanges so why can't their be a change safe installed at the interchanges and the driver call for a member of staff to meet the bus in the interchange with fresh supplies. Link to comment Share on other sites More sharing options...
Cyclone Posted July 17, 2012 Share Posted July 17, 2012 Drivers on First get £5 float but that can go quickly. You don't know how long that driver had been on that bus. The procedure is simple, if the driver has the change by the end of the journey he/she gives it you and if not you go and collect it. Easiest way is to have the right change, the fares are simple enough. IMO Glasgow's way of doing it is better where the driver carries no cash, your money just goes into a vault and you do not get any change. Stops people getting on with a £20 note for a £1.40 fare, makes it easier for the driver - there's no cashing in at the end and it reduces attacks on drivers/cashbag theft etc... Maybe all shops could adopt a similar procedure, after all I'm sure they can't really be bothered with having to have a float and cashing up and the potential to be robbed... Link to comment Share on other sites More sharing options...
sooty35 Posted July 17, 2012 Share Posted July 17, 2012 BEWARE!!!!!!! First are striving to make more money by not having a float first thing in the morning!!!! My fare came to £2.50 I gave him £3. He couldn't give me the change and said that if he didn't have the change by the end of my journey, then I would have to claim it back off the company!!!!!!!!! This process takes 48 hours!!!!!!!!!!!!!!!! How many people are going to claim back 5p 10p 20p??????????????????? Dispicable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! well if u have right change u wouldnt be complaining would you , end of day drivers are only following compant procedures !!!!!!!! Link to comment Share on other sites More sharing options...
Shef_Fitness Posted July 17, 2012 Share Posted July 17, 2012 For all those who say "its the passengers responsibility to have the correct change", I'd love to know how many businesses be it Butchers Shops, Coffee Shops etc.... would stay in business if they were not able to provide change. I can see it now CUSTOMER - "I'd like 9 links of Sausages please" BUTCHER - "certainly sir, that will be £3.55" CUSTOMER - "I've only got £10 I'm afriad" BUTCHER - "No problem" Butcher takes £10 note CUSTOMER "what about my change?" BUTCHER - "you should have had correct money, come back at the weekend and I'll give you your change" I can see this Butcher lasting long in business, if that happened to me, I'd use another Butcher. Surely first have a responsibilty to provide change for customers? Or is it a case of publicly funded services having its customers over a barrel? Link to comment Share on other sites More sharing options...
Joanl Posted July 17, 2012 Share Posted July 17, 2012 It must be 30 years since I last used a Sheffield bus and it was the norm then for us to give the right money.....the buses are STILL running aren't they Link to comment Share on other sites More sharing options...
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