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You can get an Ideal Logic+ or Baxi Duo-tec, both WITH flue for similar price, both 7yr warranty and superior boilers. IMO Worcester are OVER-PRICED average boilers....you are paying for the badge alone

 

Thanks for that I will look out for one

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  • 2 weeks later...

Can anyone recommend someone to change a radiator over. Swapping a 600x600mm for a 600x 400mm, staying in same place so only one pipe needs altering.

 

Also I need my boiler servicing, it's just a year old so will be the first service.

 

Any recommendations greatly appreciated....thanks

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  • 2 weeks later...
It's an Ideal Logic heat 15, no idea re the cylinder thingy.

 

A regular (vented) cylinder is usually about three and a half foot high with an insulated outer. An un-vented cylinder is at least five foot tall, often white, has writing printed next to all the connections on the cylinder and has an addition basketball sized expansion cylinder mounted above it. If you have the second un-vented type then you need a gas engineer with additional un-vented qualifications to check the cylinder too to be fully covered

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A regular (vented) cylinder is usually about three and a half foot high with an insulated outer. An un-vented cylinder is at least five foot tall, often white, has writing printed next to all the connections on the cylinder and has an addition basketball sized expansion cylinder mounted above it. If you have the second un-vented type then you need a gas engineer with additional un-vented qualifications to check the cylinder too to be fully covered

 

Thanks for the information, based on those descriptions I'd guess mine is a vented cylinder as it's not massive and definitely doesn't have anything else mounted on top.

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I have an alpha HE CB25 that is suddenly refusing to work. There is no clue from the red or green lights, it just doesn't do anything. It did make a few odd pipe sounds, the usual gas burner noise when it turns on and the water pressure dial flunctuated when I first tried to reset it by opening the hot tap fully and then nothing.

 

Edit: I left it alone and it started working again.

Edited by Marx
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What is the general feeling about warranties from the bigger installers - are they worth going for? I've seen everything from a 5 year to a 10 year warranty and you can probably find even longer ones.

 

There seems to be lots of independent installers in this thread, are you able to compete on the warranties or just price/service?

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What is the general feeling about warranties from the bigger installers - are they worth going for? I've seen everything from a 5 year to a 10 year warranty and you can probably find even longer ones.

 

There seems to be lots of independent installers in this thread, are you able to compete on the warranties or just price/service?

 

A warranty is usually backed by the manufacturer, so you can get boilers installed with 2,3,5,7,10yr manufacturer warranties. These all require the boiler to be serviced annually BUT they all, in one phrase or another ALSO require the heating system to be 'adequately maintained'. If the system is not adequately maintained then you are potentially leaving manufacturers a loophole to get out of any warranty. Best way to assure this is by fitting a magnetic filter, if the system is adequately cleaned during your boilers installation (installers are obliged to ensure this) then by cleaning out the filter annually and topping up your inhibitor then I would argue that your system IS adequately maintained, and you are fully covered. Whilst working as a contractor manufacturers would actually extent a basic warranty from 2 to 5yrs simply because we had used their recommended chemicals and fitted a filter.

Obviously the above is different from on-going 'service plans'....here a company 'maintains' your EXISTING boiler for a set monthly fee. In this case I would say BUYER BEWARE. These plans generally only mean that you have a boiler serviced annually (costing between £40-£100) but your monthly plan may cost several hundreds over a year. I recently attended a customer who pays £24/month for such a plan (about £300/yr). The company recently attended to 'service' her boiler, they explained her boiler required a new expansion vessel and PRV(pressure release valve) and went on to say that because these faults were due to dirt in the system (questionable) then it would not be covered in the service contract, and she would have to pay over £400. Luckily she asked me for a second opinion. I found the boiler DID indeed require these parts, however the boiler obviously had NOT been serviced correctly as the condense trap was almost completely blocked with debris. I was able to fit the new parts PLUS a magnetic filter for considerably less than the price the service company had quoted. On other similar plans I have found it common place for BiG companies to offer cover over several years (at great total cost over time), only for the customer to be told that, during a break-down, the parts for this boiler are obsolete.....so you need a new boiler any way.

Don't mean to put a downer on the subject but you really need to understand what you are getting with any warranty or service plan, cheers, Steve

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