Danny_Boy Posted April 4, 2013 Share Posted April 4, 2013 My partner has been accused of being involved in a car accident in a part of the country she has never even been to. She is being harrased by her insurance company and has temporily lost her no claims bonus. Now she has been told she has to prove she was not in that part of the country at the time of the accident. Is this correct? Has anyone any advice on what to do with this as it's as you can imagine causing her a lot of stress. Link to comment Share on other sites More sharing options...
barleycorn Posted April 4, 2013 Share Posted April 4, 2013 Does she have legal expenses cover on either her car or home insurance? jb Link to comment Share on other sites More sharing options...
truman Posted April 4, 2013 Share Posted April 4, 2013 Was her car involved in the accident? Dos the reg. no given match hers? Link to comment Share on other sites More sharing options...
Danny_Boy Posted April 4, 2013 Author Share Posted April 4, 2013 Barleycorn, no legal protection. The insurer says they are dealing with it at the moment as a case of mistaken identity but we are just trying to pre-empt anything in the future. Truman her car was not involved in the accident she had her car with her all day in Rotherham/Sheffield and the accident happened in Leicester. The lady who had the accident gave her insurer my partners reg plate but said the model of car was a vectra when it's an Astra. Don't know if the lady just got the reg wrong, if she is trying to pull a fast one or if someone is driving around with my girlfriends number plates on, either way it's frightening. Link to comment Share on other sites More sharing options...
truman Posted April 4, 2013 Share Posted April 4, 2013 Barleycorn, no legal protection. The insurer says they are dealing with it at the moment as a case of mistaken identity but we are just trying to pre-empt anything in the future. Truman her car was not involved in the accident she had her car with her all day in Rotherham/Sheffield and the accident happened in Leicester. The lady who had the accident gave her insurer my partners reg plate but said the model of car was a vectra when it's an Astra. Don't know if the lady just got the reg wrong, if she is trying to pull a fast one or if someone is driving around with my girlfriends number plates on, either way it's frightening. Sounds like the other person has misread the number plate..maybe the vectra and astra were from the same dealership originally..that may explain the similarities in reg. no.I assume it was a hit and run? Link to comment Share on other sites More sharing options...
Danny_Boy Posted April 4, 2013 Author Share Posted April 4, 2013 I thought that as well, maybe same dealership as both Vauxhall so could well be. The details of the accident are not clear at the moment so not sure if it was a hit and run or just the wrong details taken/given. Link to comment Share on other sites More sharing options...
truman Posted April 4, 2013 Share Posted April 4, 2013 I thought that as well, maybe same dealership as both Vauxhall so could well be. The details of the accident are not clear at the moment so not sure if it was a hit and run or just the wrong details taken/given. If it wasn't a hit and run then it's a bit more sinister isn't it? It'd mean not only did the other car have your gf's number plate but they also used her name when swapping details.. Link to comment Share on other sites More sharing options...
Danny_Boy Posted April 4, 2013 Author Share Posted April 4, 2013 The insurer never said they had given her details other than the reg plate so tbh although not confirmed it's looking more like a hit and run to me. Link to comment Share on other sites More sharing options...
NewBiz Posted April 4, 2013 Share Posted April 4, 2013 A friend of mine recently had a similar thing, being accused of an accident in London, when she was in fact in Shefield. She phoned them to explain it wasn't her, and she had witnesses etc to her being in Sheff. A few weeks later ins co wrote asking her to fill out a form detailing the accident. She wrote to them to impress upon them in very strong terms that she was not involved in any way shape or form. Ins co has now accepted she wasn't involved, and reinstated her no claims. Link to comment Share on other sites More sharing options...
iansheff Posted April 4, 2013 Share Posted April 4, 2013 Surely she should not have to prove she wasn't there, it is up to them to prove she was there. Link to comment Share on other sites More sharing options...
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