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Problems with Currys/PC world


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  • 3 months later...
why are you posting on a public forum instead of dealing with the problem directly with the OP??? quick to answer here but not so quick to deal with the situation at hand!! ...........very odd

 

IT illiterate probably shut the laptop on a pen, a book, a piece of card etcetera breaks the LCD and then tries to claim manufacturing fault. Nothing new there. Every one is just so careful with laptops aren't they. Laptops are FRAGILE things and because of their portability easy to break. It does not take much pressure to crack an LCD element That is not a manufacturing fault it is merely the nature of the technology whether it be TFT LCD or LED they are thin and fragile. I used to work for PCW customer services and have on occasion replaced laptops for manufacturing faults even after 4 years of use when there has been a genuine failure of a major component. A dendrical pattern on a screen is always the result of excessive pressure resulting in a fracture of the screen element. It simply does not happen in any other way.

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  • 3 weeks later...

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