Change of address charge

[alchresearch]

Complain and threaten to take your business elsewhere in future.

[Ousetunes]

Yes - same company tried to screw me.

 

Problem is, you talk to a programmed muppet on the end of the phone who is incapable of saying anything that isn't written on the computer screen in front of him / her.

 

Biggest crooks in the game, insurance companies. Followed by banks and the utilities and then broadband and TV providers / companies. The country's awash with them.

 

Aren't they supposed to be regulated? Chocolate teapots and sleeping partners these regulatory bodies (see Chris Patten and the BBC Trust).

[wagginfinger]

in reply to Scottf--this is not the reason --as Hastings Direct stated that I was now in a lower risk area----

[cgksheff]

All their charges are made clear.

May be a "rip-off" but if you sign up to them, you take the rough with the smooth.

 

They say that they charge £35 for 'Change of Address', so maybe they gave you a discount as you were near the end of your policy?

[wagginfinger]

any charges should be reasonable--I state the case of the banks excessive overdraft charges for letters --these were proved in court to be not proportional to the amount of work involved and had to pay back some of the charges

[Janus]

Just had same with Hastings. Wanted a £20 renewal fee!!!!!! Errr you want me to pay you for being a loyal customer. I don't think so! Just rang up to cancel the renewal and they waived the charge then.

 

 

Outrageous. You did right Yorkie.

[Dardandec]

I got charged an admin fee to change my policy to a different car when I had M & S car insurance which I thought was a rip off. Cant remember how much exactly, think is was £25. Never used to get charged when I was with zurich but the policy was costing me more anyway. I'm currently with hastings but haven't made any changes to the policy as yet.