Bookey Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Rich Good way to stop them on your landline, go ex-directory.... stops double glazing salespeople hassling you as well. As Geoff said use the Telephone Pref Service , it's a much better way of doing this, if they do call after you have signed up to TPS, fill in this form here Link to comment Share on other sites More sharing options...
Tony Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Bookey Very true, I dont want to give everyone the DDI to me thus it's withheld, sometimes have trouble calling one or two clients. So what about those clients - don't they have the right to know who is calling. After all, you have their DDI, and you are the one interupting them!!! I make it a total policy now only to answer if I know who is calling, and I tell people this. Most people use their mobiles to call me now rather than using withheld exchange lines. Link to comment Share on other sites More sharing options...
ncrossland Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Tony I make it a total policy now only to answer if I know who is calling, and I tell people this. Most people use their mobiles to call me now rather than using withheld exchange lines. Do you expect them to put their full name and address on the outside of envelopes when they send you a letter too? What about people who have no choice - e.g. they work for a council, bank or other large organisation where the policy is decided elsewhere? How many new potential clients do you miss? To make this easier, I think legislation should be passed that any marketing calls should make 'Marketing Call' or 'Unsolicited Call' appear on screen, rather than 'Private Number' or 'Withheld' - this would make it easier to determine that even if it appears 'Withheld', it is a genuine call for you. Link to comment Share on other sites More sharing options...
Bookey Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Tony So what about those clients - don't they have the right to know who is calling. After all, you have their DDI, and you are the one interupting them!!! I make it a total policy now only to answer if I know who is calling, and I tell people this. Most people use their mobiles to call me now rather than using withheld exchange lines. Tony, 95% of the people I call will have already spoke to me either via email or will have been transfered to myself from else where within the business. Also only people I speak to are business and how many of them reject anon calls? (hint - not many) Link to comment Share on other sites More sharing options...
Bookey Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by ncrossland To make this easier, I think legislation should be passed that any marketing calls should make 'Marketing Call' or 'Unsolicited Call' appear on screen, rather than 'Private Number' or 'Withheld' - this would make it easier to determine that even if it appears 'Withheld', it is a genuine call for you. Now that is a very good idea!! Anyone fancy telling Ofcom / Oftel ?!? Link to comment Share on other sites More sharing options...
mega_monty Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Grim Not generally a good idea, for when a company genuinely wants to call you! Originally posted by Bookey Very true, I dont want to give everyone the DDI to me thus it's withheld, sometimes have trouble calling one or two clients If a company or friend relative genuinely wants to call me, why should they withold thier number ? using number witheld to me is usually a sign of something to hide i.e. nuisance callers. Its like you dont normally open your front door to unwelcome visitors so why do it with the telephone. Number withheld = No call answered in my opinion. Originally posted by Ncrossland Do you expect them to put their full name and address on the outside of envelopes when they send you a letter too? Post is easy to sort if its junk mail or Genuine letter contact. Link to comment Share on other sites More sharing options...
Tony Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Bookey Tony, 95% of the people I call will have already spoke to me either via email or will have been transfered to myself from else where within the business. Also only people I speak to are business and how many of them reject anon calls? (hint - not many) Fair point on internal calls, but I still like to decide who I speak to and when, whether they are internal or not. Link to comment Share on other sites More sharing options...
Tony Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by ncrossland Do you expect them to put their full name and address on the outside of envelopes when they send you a letter too? What about people who have no choice - e.g. they work for a council, bank or other large organisation where the policy is decided elsewhere? You're missing the point. I make it MY choice to speak to people if it is convenient for me. Otherwise, they can text, email, write, leave a message, PM, etc, etc. When someone calls - I am ALWAYS doing something else, so I decide the priority. I don't see how that differs, whatever the organisation, unless your job is to a) sit waiting for instructions b) finish the task C) raise a flag waiting for another instruction. ....I can't think of any jobs like that. How many new potential clients do you miss? None. It's about responsible prioritising, not jumping to attention like Pavlovs dogs when the bell rings. To make this easier, I think legislation should be passed that any marketing calls should make 'Marketing Call' or 'Unsolicited Call' appear on screen, rather than 'Private Number' or 'Withheld' - this would make it easier to determine that even if it appears 'Withheld', it is a genuine call for you. Agreed. Until that day comes I shall continue to ignore and reject witheld numbers. In the meantime, everyone should get used to showing their numbers (except in special circumstances) - it's much easier. Link to comment Share on other sites More sharing options...
Bookey Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Tony Fair point on internal calls, but I still like to decide who I speak to and when, whether they are internal or not. People internal to the business know my extention, but the DDI is not to be given out without my express permission. But each to there own. Link to comment Share on other sites More sharing options...
Bookey Posted February 21, 2004 Share Posted February 21, 2004 Originally posted by Tony Agreed. Until that day comes I shall continue to ignore and reject witheld numbers. In the meantime, everyone should get used to showing their numbers (except in special circumstances) - it's much easier. Please define Special Circumstances Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.