alyjl Posted October 22, 2013 Share Posted October 22, 2013 Had very bad experience with RAC recovery last night was stranded for four hours with just hourly updates via text every hour saying sorry then a phone call after three hours saying we having to pass to a private company as we have no recovery trucks available absolutely shocking service and I always thought they had to attend to women drivers within the hour , when I first phoned them they said we will be with you up to two hours I said your joking aren't you they said well it's not forced to take that long massive joke they had on me but that's were it ends as from now will be changing to another company anybody got any good experience with the other company's thanks Link to comment Share on other sites More sharing options...
confuse Posted October 22, 2013 Share Posted October 22, 2013 They would attend to family be with young kids first, you are on your own, Have a think and see who they should attend to first Link to comment Share on other sites More sharing options...
therascal Posted October 22, 2013 Share Posted October 22, 2013 Had very bad experience with RAC recovery last night was stranded for four hours with just hourly updates via text every hour saying sorry then a phone call after three hours saying we having to pass to a private company as we have no recovery trucks available absolutely shocking service and I always thought they had to attend to women drivers within the hour , when I first phoned them they said we will be with you up to two hours I said your joking aren't you they said well it's not forced to take that long massive joke they had on me but that's were it ends as from now will be changing to another company anybody got any good experience with the other company's thanks Never had any problem with the AA, longest I have waited is 40 minutes. ---------- Post added 22-10-2013 at 17:22 ---------- They would attend to family be with young kids first, you are on your own, Have a think and see who they should attend to first Yes on her own and at risk of being attacked with any of the idiots on the loose nowadays. The AA give priority to women on their own when they receive a breakdown call. Link to comment Share on other sites More sharing options...
Gazza58 Posted October 22, 2013 Share Posted October 22, 2013 Been with RAC about ten years now,only had them out twice, but they were there within an hour. Link to comment Share on other sites More sharing options...
geared Posted October 22, 2013 Share Posted October 22, 2013 I've been impressed with the RAC both times I've needed them. Broke down in the middle of no-where in Linconshire on a Bank Holiday, guy got to me in about 90 minutes which was fine. Broke down just outside Castleford and the fella was there in 10 minutes, both times the guys were really nice and friendly. Link to comment Share on other sites More sharing options...
acmmjw Posted October 22, 2013 Share Posted October 22, 2013 The AA have always been excellent with me. I've had to use them quite a few times over the years. Maybe time to change? Link to comment Share on other sites More sharing options...
Cyclone Posted October 22, 2013 Share Posted October 22, 2013 They don't 'have' to attend to anyone first, it's all down to their own policies of course. I guess they were having a very busy day though, I'm sure they didn't take ages just to wind you up... Link to comment Share on other sites More sharing options...
truman Posted October 22, 2013 Share Posted October 22, 2013 I've only had to use the RAC once and they were there within 15 minutes..just lucky I suppose. Link to comment Share on other sites More sharing options...
Moosey Posted October 22, 2013 Share Posted October 22, 2013 I've only had to use the RAC once and they were there within 15 minutes..just lucky I suppose. Same for me. Can't fault them. Posted from Sheffieldforum.co.uk App for Android Link to comment Share on other sites More sharing options...
truman Posted October 22, 2013 Share Posted October 22, 2013 Same for me. Can't fault them. Posted from Sheffieldforum.co.uk App for Android I was stuck out in the sticks as well, between Halifax and Colne, not as though I was in a city.. Link to comment Share on other sites More sharing options...
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