Guest Posted December 17, 2015 Share Posted December 17, 2015 Avoid this crowd like the plague. They promise the earth and deliver.....nothing Link to comment Share on other sites More sharing options...
GOLDEN OLDIE Posted December 18, 2015 Share Posted December 18, 2015 We ordered bedroom furniture (Chester) around September time. The order took about two weeks to arrive and was just what we wanted. Its sturdy, well made and stylish. We have no complaints about Furniture Barn except that the delivery men would not carry the large(5 drawer) chest of drawers from the kitchen to the attic bedroom. Health and safety, they said!!! They said that in order to have got the bed up there initially we must have taken a window out, which was just not true! Eventually they left the chest, having taken all the rest of the stuff up, we unpacked it, took the drawers out to take up separately, and then my husband and I carried the unit straight up. No problem!! We were less than impressed with them. However the furniture is lovely!!! Link to comment Share on other sites More sharing options...
woggle Posted December 18, 2015 Author Share Posted December 18, 2015 We ended up buying same sort of stuff from Oak Furnitureland. They will carry to any room in the house, only had a ten day wait. Link to comment Share on other sites More sharing options...
rachelk Posted December 18, 2015 Share Posted December 18, 2015 I also had a dreadful experience at furniture barn Heeley . I went there to have a look around but felt so uncomfortable with the hounding salesman that I made a quick exit . Link to comment Share on other sites More sharing options...
Pugg Posted December 18, 2015 Share Posted December 18, 2015 I was surprised by many of these comments. We went a couple of months ago, were left to look around without hassle, and ended up with a dining set, all delivered within a couple of weeks. So far, we are very pleased with it. And we have had run-ins with 2 or 3 companies in recent years. JohnE Link to comment Share on other sites More sharing options...
JackK0 Posted December 18, 2015 Share Posted December 18, 2015 I went last year ................ Never again terrible staff as soon as I walked in they bombarded me with questions about what I wanted and wouldn't leave me alone I hate that in shops. The salesman had to go and take a phone call and I quickly walked out Link to comment Share on other sites More sharing options...
Daven Posted December 18, 2015 Share Posted December 18, 2015 I went to this store around 6 months and got just what I wanted at good price with good assistance from the staff. The item I bought was good quality and I have recently been back and bought another item. I was very satisfied with the customer service which was helpful but not overpowering. ---------- Post added 18-12-2015 at 21:24 ---------- Continued to follow us and asked what it was we were looking for....."I said a shop where we don't get hassled" and left. It's called being helpful. Being rude is not the way to go mate. Link to comment Share on other sites More sharing options...
Waypher Posted December 19, 2015 Share Posted December 19, 2015 It's called being helpful. Being rude is not the way to go mate. I would disagree.....if you tell them you are having a look around they should leave you to it. If you then subsequently have questions about anything you've seen, then that would be being helpful. Link to comment Share on other sites More sharing options...
trackrunner Posted December 20, 2015 Share Posted December 20, 2015 t's called being helpful. Being rude is not the way to go mate. So you don't mind being followed around while looking Daven, I certainly do. It's not being helpful it's pressure selling and makes me feel uncomfortable. If I want help I'm capable of asking for it. _______ Link to comment Share on other sites More sharing options...
haddy Posted December 20, 2015 Share Posted December 20, 2015 Anyone pounces on me I walk stright our! I'm not into sales like that Link to comment Share on other sites More sharing options...
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