Bruno Posted July 28, 2014 Share Posted July 28, 2014 We had had two meals which cost us £29.00 so i think it is not unreasonable to expect to get free tap water. Why did you only realise when you got home and looked at the receipt ? ---------- Post added 28-07-2014 at 21:25 ---------- We went to Rising Sun Abbey Lane and could not believe it when we were charged for tap water. they used to give a jug of water with ice cubes but this was straight out of the tap and it being a hot day warm. When we got home and looked at our receipt we saw they had charged us for the water £1.00. If your meals were £29 wouldn't you have realised when you paid £30 you didn't get a £1 change? Link to comment Share on other sites More sharing options...
InigoMontoya Posted July 29, 2014 Share Posted July 29, 2014 Its a service charge, not a gratuity. They are one and the same thing. Link to comment Share on other sites More sharing options...
yellowperil Posted July 31, 2014 Share Posted July 31, 2014 They are one and the same thing. Not when it only applies to the water served and not a % on the whole bill its not. An individual charge on the water is a service charge, a % on the bill would be a gratuity. ---------- Post added 31-07-2014 at 02:20 ---------- Not wanting too sound impolite but just wanting your input... Is an extra 10 to 15 percent service charge on top of the bill sound acceptable to you... To be honest i always tip depending on the service, i dont think its correct to apply it without your consent, just comes across as cheeky. Link to comment Share on other sites More sharing options...
cgksheff Posted July 31, 2014 Share Posted July 31, 2014 We had had two meals which cost us £29.00 so i think it is not unreasonable to expect to get free tap water. Perhaps so, but it can be considered unreasonable to use legislation designed to avoid dehydration at dance halls with alcohol to claim a freebie. Link to comment Share on other sites More sharing options...
willman Posted July 31, 2014 Share Posted July 31, 2014 I believe that Jumbos once upon a time charged for tap water and displayed the costs of providing the service. Perhaps the provision of free water isn't a legal requirement. Link to comment Share on other sites More sharing options...
BarryRiley Posted July 31, 2014 Share Posted July 31, 2014 It's a bit much since you had a meal there. However, they still have to wash the glasses/jug so I don't think it's unreasonable to have a small charge but it's not very good customer service Link to comment Share on other sites More sharing options...
cgksheff Posted July 31, 2014 Share Posted July 31, 2014 I believe that Jumbos once upon a time charged for tap water and displayed the costs of providing the service. Perhaps the provision of free water isn't a legal requirement. Regardless of what you believe, their is a legal obligation on all premises, licensed to serve alcohol, to provide free tap water. A water fountain in the corner would satisfy that legal requirement. All the rest is down to practicality, reasonable recovery of additional costs, and customer satisfaction. Legally, a licensed premises is obliged to provide free tap water to someone that walks in and asks for nothing else. Is that fair? The facility to make a reasonable charge for labour, washing-up etc. and a successful business would, presumably, implement a sensible level of balance. Link to comment Share on other sites More sharing options...
Tasker Posted August 1, 2014 Share Posted August 1, 2014 It's a disgrace, never should anyone even be paying a penny for water. We do not live in a barron place. Water is plentyful and should be free where ever you go!!! Link to comment Share on other sites More sharing options...
Plain Talker Posted August 2, 2014 Share Posted August 2, 2014 Regardless of what you believe, their is a legal obligation on all premises, licensed to serve alcohol, to provide free tap water. A water fountain in the corner would satisfy that legal requirement. All the rest is down to practicality, reasonable recovery of additional costs, and customer satisfaction. Legally, a licensed premises is obliged to provide free tap water to someone that walks in and asks for nothing else. Is that fair? The facility to make a reasonable charge for labour, washing-up etc. and a successful business would, presumably, implement a sensible level of balance. certainly, but in the grand scheme of things, how much, in monetary terms, is it, overall, to draw and serve a glass of water, and wash the glass up, after? Link to comment Share on other sites More sharing options...
Happ Hazzard Posted August 2, 2014 Share Posted August 2, 2014 When you buy a drink in a venue, the price you pay is reflective far more on the fact that you are drinking it in the venue, rather than the cost of the liquid itself. So of course tap water should be charged for. 50p would seem like a reasonable charge to me. Link to comment Share on other sites More sharing options...
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