Ebay advise please

[francypants]

Do distance selling regs apply to private sales?

 

 

No they don't.

[cassity]

I sold a pair of trainers id bought I included box,bag and receipt I paid £95 for them I sold at £35

U listed them as worn once,I wore them all day around the house then went for a run didnt feel right so thought id sell on

 

The buyer has contacted me saying not as described

They claim the foam sole has indentation of my feet and claim they have been worn more than once

 

I replied by saying what iv put on here

He says he will open a case against me and I will refund and pay cost of return.

 

I feel like high street shop buy something I you get it home return for a full refund ----I thought ebay was a selling site.

 

Is there anything I can do apart form not to bother with ebay in future??

 

Pay the return post and refund. You're out of pocket for the return cost of what?..£4.50 max? Or refund and let them have the trainers. I would personally have them returned as it's a likelihood the buyer is trying for a free pair of trainers.

 

Once returned, put them back on as collect/cash only under "Buy now" which gives you 30 days rather than 10. Always use their free listing fees promotions (20 a month) that way you wont be totting up listing fees.

[Bigthumb]

From Ebay

 

"The DSR's do not apply to private sellers, so for those of you that sell unwanted items as opposed to buying to sell you are not legally obliged to abide by the DSR's. You do not have to offer returns or a 7 day cooling off period"

 

 

.

 

Hey. Good luck with that one.

[francypants]

From Ebay

 

"The DSR's do not apply to private sellers, so for those of you that sell unwanted items as opposed to buying to sell you are not legally obliged to abide by the DSR's. You do not have to offer returns or a 7 day cooling off period"

 

 

This is correct.

You are covered by DSR's if you buy from a business on Ebay, but DSR's do not apply to a private sale.

[suecatsitter]

Pay the return post and refund. You're out of pocket for the return cost of what?..£4.50 max? Or refund and let them have the trainers. I would personally have them returned as it's a likelihood the buyer is trying for a free pair of trainers.

 

Once returned, put them back on as collect/cash only under "Buy now" which gives you 30 days rather than 10. Always use their free listing fees promotions (20 a month) that way you wont be totting up listing fees.

 

Thanks iv sent them my address to return them,I'm so annoyed another lesson learned i guess

 

 

Thankyou for all your replies