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Microsft software support - scam?


madowl

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Anyway...I chose the ultimate solution and wiped it clean and did a fresh install...Now it's running perfectly.

 

I always view that as a good ultimate solution, after all it has to be REALLY determined to survive that :)

 

Mind you always get the extra fun of crap that comes in via the backups :)

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I always view that as a good ultimate solution, after all it has to be REALLY determined to survive that :)

 

Mind you always get the extra fun of crap that comes in via the backups :)

 

That's why I do a monthly image once I know the Windows update hasn't caused any damage. :)

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Intermittent 'glitches' with silverlight... Evidence of malware?

 

Malwarebytes showing no issues... I'd say, probably no issues. I certainly wouldn't believe what some scammers 'showed me' and think that was evidence.

 

---------- Post added 08-07-2015 at 10:50 ----------

 

 

What trojans? Apart from a problem with silverlight, which is probably just buggy, what evidence is there for trojans?

 

---------- Post added 08-07-2015 at 10:51 ----------

 

Uh huh...

 

But malwarebytes says 'nada'...

 

Ok, thank you Cycers

 

Computer been fine since - silverlight fine

 

Fingers crossed!

 

Just as an aside

 

1. Do you use firefox? Does it crash occasionally?

 

2. Do you ever have problems with copying and pasting? eg email addresses off the internet into an email address book?

 

---------- Post added 17-07-2015 at 22:21 ----------

 

Ahem! :D.................

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  • 2 months later...

Fake calls about a Virus threat on your PC are using the 0114 dialling code again.

 

Please let any family members that aren't tech savvy know the following:

 

NO ONE from ANY company will ever call you about a virus.

 

No matter how technical the caller sounds, it's a scam to convince you to do a few simple things on your PC that allows them access to your PC.

 

They then ask for a minimal fee of 6 or 7 quid to fix it. It's all about the PC access and your account details.

 

Please inform anyone you know that it is 100% a scam.

 

Again: NO ONE from ANY company will ever call you about a virus.

 

Cheers Guys n Gals.

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  • 4 months later...

i had a phone call yesterday from someone saying i had something wrong with my computer, ive had these calls before, so i lost my rag and swore at him then put the phone down. he phoned back 2 mins later to ask me what i had said so i told him again. now my phone keeps ringing every 10 mins with no one answering, i rang 1471 caller withheld phone number. my fault for swearing i suppose, how do i stop the calls.

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Just future reference - calls from hospitals will always come through as a withheld number - there is a way for the hospital switchboard to get around this but may delay any call they want to make to you at any time.

Regards

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sounds like some scammer wanted access to his pc, dunno what the hospital has to do with it.

It's a reminder that if you have a phone that automatically blocks withheld numbers then you might not be able to be contacted by the hospital (or other genuine services)... :|

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