Jump to content

My elderly uncle was charged £3184 by the council..


Sony

Recommended Posts

I didnt think you could take a van to the tip these days.

 

You cant go in the dumps with a large van , but just park outside and carry the rubbish in passing it off as your own , not trade waste.

 

---------- Post added 29-03-2016 at 15:52 ----------

 

2 skips, they had to dispose of a fridge, washer, a 2 seater sofa, 2 chairs and a table. And general bits- and I means bits.

 

A man and van would have cleared this for about 100 notes cash in hand in one van load .

 

The robbing council have stitched you up big time.

Link to comment
Share on other sites

Guest sibon

 

A man and van would have cleared this for about 100 notes cash in hand in one van load .

 

The robbing council have stitched you up big time.

 

How would they dispose of the fridge?

Link to comment
Share on other sites

You can dispose of fridges at the Shirecliffe Tip!

 

You're poor uncle though! It's awful how they think it's acceptible to charge an 86 yrs old man so much money!

 

In all honesty though, your uncle would have been better just getting a man with a van! I once used someone off of here to come and empty my garden which was full of all sorts after i renovated the house and he charged me £55!!!! The contents would have probably filled two large skips.. The bloke had a massive white transit van and i know he took it all to the tip because my next door neighbour went with him...

 

Mind you, i suppose he wasnt to know though was he..

Edited by Chelle-82
Link to comment
Share on other sites

Guest sibon
You can dispose of fridges at the Shirecliffe Tip!

 

Indeed.

 

I was more interested in what a bunch of cut price cowboys might do with hazardous waste:)

Link to comment
Share on other sites

I am writing to confirm our proposed actions at the above site following my site survey on Thursday 7th January 2016.

 

Front Garden

 

* The conifer branch that is currently leaning against the property is to be removed.

 

Car Port

 

* All items to be removed (excluding the car).

 

Kitchen/Pantry

 

* All expired food, food-waste, soiled utensils/equipment and other domestic waste to be removed.

* The oven, two fridge-freezers and old washer machine to be removed.

* All kitchen units/worktops to be removed (excluding the cupboards fixed to the wall at head-height).

* The lino floor tiles to be removed.

* The kitchen tiles to be cleaned and disinfected.

* The sink-unit to be cleaned and disinfected.

* The kitchen window and frame (interior only) to be cleaned and disinfected.

* Any remaining soiled kitchen appliances (exteriors only) to be wiped clean.

* All woodwork, radiators, doors, sills, ledges and switches to be cleaned and disinfected.

* We will attempt to remove any grease or smear marks from the walls. Please note, as the walls are painted, the paint may smear when cleaning agents are applied.

* The floor will be scraped, swept, mopped and disinfected.

 

Living Room

 

* All domestic refuse and old medication to be removed.

* Both armchairs and the sofa to be removed.

* The broken dining chair to be removed.

* The carpet and any underlay to be removed.

* Any remaining papers or loose personal items to be bagged and retained. The bags to be stacked adjacent to the large unit.

* The room to be de-cobwebbed.

* The windows and frames (interiors only) to be cleaned and disinfected.

* The floor will be scraped, swept, mopped and disinfected.

* NO ADDITIONAL CLEANING WORKS TO BE UNDERTAKEN.

 

Hallway/Stairs/Landing

 

* All items in the hallway to be bagged and retained. The bags to be stored in the current master bedroom. (Adjacent to the smallest bedroom).

* All items on the landing to be bagged and retained. The bags and items to be stored in the small bedroom opposite the bathroom.

* The carpet and any underlay to be removed.

* The areas to be de-cobwebbed.

* All woodwork, fixtures and fittings to have a quick wipe-down.

* The floor will be scraped, swept, mopped and disinfected.

* NO ADDITIONAL CLEANING WORKS TO BE UNDERTAKEN.

 

Bathroom

 

* Any domestic refuse to be removed.

* All bathroom facilities to be cleaned and disinfected including the toilet, bath and sink.

* The tiles to be cleaned and disinfected.

* The bathroom window and frame (interior only) to be cleaned and disinfected.

* All woodwork, radiators, doors, sills, ledges and switches to be cleaned and disinfected.

* We will attempt to remove any grease, smear marks and faecal matter from the walls. Please note, as the walls are painted, the paint may smear when cleaning agents are applied.

* The floor will be scraped, swept, mopped and disinfected.

 

Bedroom 1 (Front Bedroom Adjacent to the Bathroom)

 

* Any domestic refuse and empty cardboard boxes to be removed.

* The carpet and any underlay to be removed.

* All remaining items to be stacked neatly near the window.

* The room to be tidied and smartened up.

* The areas to be de-cobwebbed.

* All woodwork, fixtures and fittings to have a quick wipe-down.

* The floor will be scraped, swept, mopped and disinfected.

* NO ADDITIONAL CLEANING WORKS TO BE UNDERTAKEN.

 

Bedroom 2 (Current Master Bedroom)

 

* The urine bottle to be removed.

* NO ADDITIONAL CLEANING WORKS TO BE UNDERTAKEN.

 

Bedroom 3 (Small Storage Room)

 

* No actions to be undertaken other than using this area for storage.

 

Additional Duties

 

* On completion of the above we will treat the property for insects/rodents if necessary.

 

* The property to be fully deodorised.

 

Our Requests

 

* As you are acting on behalf of a patient, please ensure you have shown them this proposal document and they are happy with the list of proposals. This document forms the basis of the job specifications and the Clearance Team will use the list above to complete the job. We cannot take any responsibility for items that have been removed etc. once the proposal has been agreed and the job completed.

 

* The occupant will need to complete the attached disclaimer document. This will need to be returned to me before work can commence.

 

* As the niece mentioned there had been a gas leak at the property but was unsure as to what action had been taken, we will require a gas engineer to visit prior to our arrival to certify that the gas supply has been disconnected and that the property is safe to work in.

 

* As we are removing the oven, we will require it to be disconnected by a gas engineer prior to our arrival

 

* We will require the car to be moved from the side of the property whilst work is being undertaken in order to ensure suitable access to the property.

 

* It would be helpful to have a member of the occupant’s family on site whilst the team are at work in order to help differentiate between waste and items to be retained.

 

All items will be disposed of via our registered waste disposal contractor.

 

The estimate for the work, including labour, tipping and materials is approximately £2653.00 plus VAT if applicable. The estimate is based on Environmental Services completing all tasks as listed above.

 

I hope this proposal is satisfactory, if so please contact me to arrange payment in order to complete the booking. If you do not agree with any of the actions proposed please contact me as soon as possible to suggest any amendments or to request any further information.

 

Yours Sincerely

 

---------- Post added 29-03-2016 at 17:13 ----------

 

The above seems such a complete list- the reality is that its a bit of clearing- barely anything has bene cleaned!

Link to comment
Share on other sites

Did they give a recipt with terms and conditions on?

 

Not quite sure who you were dealing with , but check if the Consumer Rights Act applies and also talk to trading standards. If they didnt agree the price in advance then it has to be a reasonable price. Obviously you can say it was unreasonable but you have to provide evidence. Experts report. You cna then write to them and see what they say and base it upon the advice from TS.

 

You cna sue them if you wnat, but you will also have to find a way to deal with him signing.

 

---------- Post added 29-03-2016 at 17:45 ----------

 

Oh i didnt see that seems they did give you a detailed estimate and he signed.

Link to comment
Share on other sites

Am I the only one who thinks that this fee is not extortionate at all.

 

Reading through the quotation its far more than a regular clean up. I am seeing carpet and lino removal, dismantling and removal of worktops and units, removal and disposal of several items of furniture, an oven unit, outdoor waste and work to remove parts of a tree from the side of the house.

 

Add on the actual cleaning work, disinfecting, rodent removal, general labour and any waste charges (which some places have to disposal of large goods) and the costs soon rack up.

 

I am not saying that it might not be done cheaper by others but its hardly through the roof in my opinion.

 

At the end of the day, the quotation is there is black and white. It offers time to be amended or rejected but seemingly was not.

 

I'm really not sure how valid a complaint against the council would be. What exactly have they done wrong?

 

Contractors cost money.

Edited by ECCOnoob
Link to comment
Share on other sites

I'm really not sure how valid a complaint against the council would be. What exactly have they done wrong?

 

 

The house doesn't look overly dissimilar to how it looked pre 'work'. If you looked into this quote it's just basic cleaning and the odd bit of lino removal.

 

There is no way the work looks like £3200 worth of work.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.