Solitaire Posted September 27, 2016 Share Posted September 27, 2016 Whether something is done well or not is rather subjective. It's also not the query you raised. You queried whether the contract was being managed. It clearly is. Well, technically you are correct; that I must concede. However, in stating 'It isn't and they don't', what I actually meant by the 'they don't' element was that SCC do not manage the contract WELL; to wit, they are making a complete pig's ear of it—far too 'cosy' a relationship with the contractor so I'm led to believe. Just offering an alternative view point, Planner1. You're convinced that you're right. I have my doubts Bye for now—off down the footie. I'm sure that we'll cross swords again .... S Link to comment Share on other sites More sharing options...
Eddie_shef Posted September 28, 2016 Share Posted September 28, 2016 I have no idea what "went wrong" or indeed if anything did go wrong. I don't know the details of the actual case. Amey are carrying out a £2 billion programme of works on pretty much every street in the city, which involves huge numbers of teams working on the different tasks being undertaken. Because of the nature of highway engineering works it is pretty much inevitable that there will be changes to advertised schedules of works. For some operations, like resurfacing, the street needs to be cleared of vehicles. This is done via a temporary traffic regulation order, which lasts 18 months and is enacted as needed by erection of signs on street. Any vehicles left on street are in contravention of the order and can be removed. The council feel it is best to remove the vehicles to a safe compound where the owner can collect at a time of their choosing. Some authorities just move them to the nearest available on-street parking space, but personally I'd want my vehicle kept in a safe place. Measures are in place to identify vehicles which were on the street when the signs went up, so appeals against the penalties can be assessed and people who were away on hols etc can get a refund. No system of vehicle removal is going to be popular. There are lots of steps in the process where there can be human error, but I can't see how there can be a foolproof system. There are means by which drivers can appeal any penalty they feel is incorrect, which culminate in an appeal to a completely independant adjudicator. The people doing all aspects of this have plenty of experience, as the Amey contract has been running for about four years now. Quite a number of vehicles have been removed over the years and We haven't seen large numbers of people on here or in the press complaining of major injustice, so that gives some assurance that the system in place works adequately in the vast majority of cases. ---------- Post added 26-09-2016 at 15:14 ---------- It is, and they do. Thank you!! Link to comment Share on other sites More sharing options...
blade08 Posted October 2, 2016 Share Posted October 2, 2016 Can someone tell me the next step if you loose your first appeal , like an email name or address i can write to. many thanks . Link to comment Share on other sites More sharing options...
Planner1 Posted October 2, 2016 Share Posted October 2, 2016 Can someone tell me the next step if you loose your first appeal , like an email name or address i can write to. many thanks . It tells you what to do on the documentation you receive notifying you your challenge hasn't been upheld. How come you can work out how to post on here, but you can't simply google "SCC appeal parking fine" ? Try: https://parkingin.sheffield.gov.uk/live-pgc-user/ Link to comment Share on other sites More sharing options...
blade08 Posted October 2, 2016 Share Posted October 2, 2016 Thankyou planner the letter we had was from a person who works for the council ,about how we were dealt with over the phone and also our parking fine ,thats why i asked for a bit more information. Link to comment Share on other sites More sharing options...
Solitaire Posted October 2, 2016 Share Posted October 2, 2016 It tells you what to do on the documentation you receive notifying you your challenge hasn't been upheld. How come you can work out how to post on here, but you can't simply google "SCC appeal parking fine" ? Try: https://parkingin.sheffield.gov.uk/live-pgc-user/ No need to be quite so acidic, Planner1. Good luck blade08. The appeal process is quite straightforward. Do let me know if there's anything that I can help with though. S Link to comment Share on other sites More sharing options...
Planner1 Posted October 2, 2016 Share Posted October 2, 2016 No need to be quite so acidic, Planner1. Good luck blade08. The appeal process is quite straightforward. Do let me know if there's anything that I can help with though. S Have you become a moderator now? Its a constant source of mystery to me that people can work out how to post a question on here, but don't seem capable of a basic google search. ---------- Post added 02-10-2016 at 13:52 ---------- Thankyou planner the letter we had was from a person who works for the council ,about how we were dealt with over the phone and also our parking fine ,thats why i asked for a bit more information. So, are you wanting to further appeal your fine, or complain about how you have been dealt with by council staff or both? You aren't making yourself clear. If you have received a penalty and want to appeal it, you need to do it via the regulated process which is accessed by the link I provided in the earlier post. There are three stages to an appeal, 1. An informal challenge, 2. A Formal Representation, 3. An Appeal to the independent Traffic Penalty Tribunal. The council will not accept a formal complaint about the outcome of an appeal, because the regulated process is in place to deal with that. If you want to complain about how a member of staff dealt with you, you can do it via phone, email or letter, see: https://www.sheffield.gov.uk/your-city-council/how-to-contact-us/complaint.html Making a formal complaint will not affect the progress or outcome of your penalty, so please make sure you address the penalty as well, if you are making a complaint. Link to comment Share on other sites More sharing options...
Solitaire Posted October 2, 2016 Share Posted October 2, 2016 Have you become a moderator now? Its a constant source of mystery to me that people can work out how to post a question on here, but don't seem capable of a basic google search. ---------- Post added 02-10-2016 at 13:52 ---------- So, are you wanting to further appeal your fine, or complain about how you have been dealt with by council staff or both? You aren't making yourself clear. If you have received a penalty and want to appeal it, you need to do it via the regulated process which is accessed by the link I provided in the earlier post. There are three stages to an appeal, 1. An informal challenge, 2. A Formal Representation, 3. An Appeal to the independent Traffic Penalty Tribunal. The council will not accept a formal complaint about the outcome of an appeal, because the regulated process is in place to deal with that. If you want to complain about how a member of staff dealt with you, you can do it via phone, email or letter, see: https://www.sheffield.gov.uk/your-city-council/how-to-contact-us/complaint.html Making a formal complaint will not affect the progress or outcome of your penalty, so please make sure you address the penalty as well, if you are making a complaint. No, I haven't. Is it necessary for me to be a moderator to express an opinion about your communication skills? S Link to comment Share on other sites More sharing options...
Planner1 Posted October 2, 2016 Share Posted October 2, 2016 No, I haven't. Is it necessary for me to be a moderator to express an opinion about your communication skills? S Oh, I think I communicated exactly what I wanted to. Link to comment Share on other sites More sharing options...
Guest makapaka Posted October 2, 2016 Share Posted October 2, 2016 Oh, I think I communicated exactly what I wanted to. Good on you planner1 you tell em Link to comment Share on other sites More sharing options...
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