Berberis Posted August 1, 2016 Share Posted August 1, 2016 I assue you mean this: http://www.bbc.co.uk/news/technology-36941960 HP has apologised after an error on its website let shoppers buy expensive laptop computers for less than £2. One device was listed with a previous sale price of £2,376, but was "reduced" to £1.58. The computer firm briefly took its UK store offline on Saturday to resolve the error and said it would not honour the sales which had been made. Link to comment Share on other sites More sharing options...
geared Posted August 1, 2016 Share Posted August 1, 2016 according to consumer rights group Citizens Advice, retailers can often cancel online orders if they have made a "genuine and honest mistake on their part that you should have noticed". How some morons didn't think ordering 100's of laptops at £2 a piece wasn't going to get noticed I don't know. Link to comment Share on other sites More sharing options...
Cyclone Posted August 1, 2016 Share Posted August 1, 2016 IIRC it is an offer to purchase - so if the company don't supply the goods they obviously cant keep the money. An offer occurs when you make an offer, verbally, in writing, etc... When you hand over money a contract has been formed. That contract can include terms to allow either party to cancel though of course. Link to comment Share on other sites More sharing options...
Berberis Posted August 1, 2016 Share Posted August 1, 2016 An offer occurs when you make an offer, verbally, in writing, etc... When you hand over money a contract has been formed. That contract can include terms to allow either party to cancel though of course. Good luck fighting this one in court. The Law is simple. Mistakes happen, he retailer is not required to sell the item for the price advertised. Debit cards are also not the same as handing over cash. The Retailer will lock the amount on order, but most only debit the amount when the item ships. Link to comment Share on other sites More sharing options...
Cyclone Posted August 1, 2016 Share Posted August 1, 2016 Fighting what in court? Are you even reading what I've written? I haven't once claimed that the retailer is obliged to honour the order. Nor did I claim that an advertisement requires the sale at that price (it's an invitation to treat, we all know that). That contract can include terms to allow either party to cancel though of course. Link to comment Share on other sites More sharing options...
Berberis Posted August 1, 2016 Share Posted August 1, 2016 Fighting what in court? Are you even reading what I've written? I haven't once claimed that the retailer is obliged to honour the order. Nor did I claim that an advertisement requires the sale at that price (it's an invitation to treat, we all know that). You don't understand contracts or contract law as much as you think or how retailers process orders and payments. Link to comment Share on other sites More sharing options...
Cyclone Posted August 1, 2016 Share Posted August 1, 2016 You haven't read what I've written have you. This he retailer is not required to sell the item for the price advertised. Was a strawman, I'd never made a claim that this was the case. Now you don't want to admit it. Link to comment Share on other sites More sharing options...
999tigger Posted August 1, 2016 Share Posted August 1, 2016 An offer occurs when you make an offer, verbally, in writing, etc... When you hand over money a contract has been formed. That contract can include terms to allow either party to cancel though of course. I thought offers werent accepetd unless the offeror had agreed to be irrevocably bound? Link to comment Share on other sites More sharing options...
SnakeSpew Posted August 1, 2016 Share Posted August 1, 2016 A company is not obliged to sell you anything. Some company's do send the items out at that price as a gesture of good will but you are more likely to get a refund. This is correct. ---------- Post added 01-08-2016 at 19:04 ---------- As I understand it, once payment has been taken a contract has been agreed and they must honour it. Keep it quiet though, the less people who buy it the more chance you have to get it at the miss price (that said, pls drop me a quick link if they are still at this low price ). This is wrong. No idea why people continue to believe it. ---------- Post added 01-08-2016 at 19:05 ---------- How some morons didn't think ordering 100's of laptops at £2 a piece wasn't going to get noticed I don't know. Because there's always another moron claiming that they'll get it, even in the face of clear evidence that it's not true. Link to comment Share on other sites More sharing options...
Love2print Posted August 1, 2016 Share Posted August 1, 2016 (edited) An offer occurs when you make an offer, verbally, in writing, etc... When you hand over money a contract has been formed. That contract can include terms to allow either party to cancel though of course. A contact is made when a trader excepts an offer. In a physical store this would normally occur when cash changes hands. This is different online because the retailer has not had chance to see the offer before money has changed hands. Therefore as long as the retailer puts something in their Ts and Cs explaining when the contract will be formed then they can refund the customer's money without any comeback before this point. Most retailers will stipulate that the contract is not formed until the item has been dispatched. And to add - no the retailer cannot cancel a contract once it has been formed without being in breach of contract. Edited August 1, 2016 by Love2print Link to comment Share on other sites More sharing options...
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