TheBlueDragon Posted November 23, 2016 Share Posted November 23, 2016 Hi. A few month back I heard about a court case where Sky was ordered to give customers the chance to cancel their subscription or haggle the price down. I believe the case was about how they keep raising prices without informing customers. So I called up up and got my subscription lowered from £60 to £40pm. The problem is since then they have been raising the price again every month since and it's now at £50pm. Is there anything I can do or do I have to wait till the end of the contract to cancel it? Link to comment Share on other sites More sharing options...
Berberis Posted November 23, 2016 Share Posted November 23, 2016 (edited) Sky discounts only last 10 months and they implement them immediately onto your account when you call them, so you find you have a pro rata invoice that is partially discounted and partially not. Then on the next month, your price goes back up. I have cancelled my Sky TV in favour of FreeSat and Now TV (so I can watch Walking Dead, West World etc). Edited November 23, 2016 by Berberis Link to comment Share on other sites More sharing options...
TheBlueDragon Posted November 23, 2016 Author Share Posted November 23, 2016 I'd say it's less than 10month since I called them. I now have Netflix and Amazon Prime so I want to cancel sky asap Link to comment Share on other sites More sharing options...
iansheff Posted November 23, 2016 Share Posted November 23, 2016 Sky discounts only last 10 months and they implement them immediately onto your account when you call them, so you find you have a pro rata invoice that is partially discounted and partially not. Then on the next month, your price goes back up. I have cancelled my Sky TV in favour of FreeSat and Now TV (so I can watch Walking Dead, West World etc). I cancelled in September, I had a live chat 2 days later to ask if I was a new or existing customer for their BB. The woman said let me look at the tv for you and she gave me 60% discount for a year. Link to comment Share on other sites More sharing options...
ANGELFIRE1 Posted November 23, 2016 Share Posted November 23, 2016 Hi. A few month back I heard about a court case where Sky was ordered to give customers the chance to cancel their subscription or haggle the price down. I believe the case was about how they keep raising prices without informing customers. So I called up up and got my subscription lowered from £60 to £40pm. The problem is since then they have been raising the price again every month since and it's now at £50pm. Is there anything I can do or do I have to wait till the end of the contract to cancel it? Easy answer, cancel it and save £50 a month. I canceled mine years ago. Angel1. Link to comment Share on other sites More sharing options...
WasThatWise Posted November 23, 2016 Share Posted November 23, 2016 I cancelled as well haven't missed it for a minute, the amount of stuff around on the internet makes their business obsolete. Link to comment Share on other sites More sharing options...
pintor Posted November 24, 2016 Share Posted November 24, 2016 What's the penalty if you cancel before the end of your contract? Link to comment Share on other sites More sharing options...
alchresearch Posted November 24, 2016 Share Posted November 24, 2016 https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early Link to comment Share on other sites More sharing options...
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