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ASDA Self-Service Tills


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Morrisons is even worse for waiting for approvals - one harrassed member of staff has to cover 4 conveyor belt self service tills and about 8 standard ones, plus mop up spillages, deal with random mouthy teenagers etc. But it's still preferable to using the staffed tills which always have big queues.

 

I agree about the long queues at the staffed checkouts which suggests that customers would rather wait to be served rather than use self service.

 

I have only once got through self service tills without a problem. I refuse to use them now.

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So use the normal tills then??

 

Hardly the end of the world :rolleyes::rolleyes::rolleyes::rolleyes:

 

They weren't manned

 

---------- Post added 06-04-2017 at 16:01 ----------

 

Think it would be easier and quicker to ask a member of staff :loopy:

 

There were none about :loopy::loopy:

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Guest makapaka
Yes I agree. Walkley Asda is heavily reliant on the self service tills. At quiet times and when buying nothing that needs approving then I don't really mind, but it is very frustrating when it is busy.

 

Also, some people are queuing specifically for the tills at the kiosk because they want to buy cigarettes etc, but others aren't, which can get confusing at times.

 

Yes - totally agree.

 

The self service should be to provide relief to check outs not replace them entirely for me.

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I agree with the comments about the Morrisons self service tills. I've noticed that scanning bagged fruit and veg seems to throw them a wobbly - I think because they don't recognise the weight of the item - and a member of staff has to authorise it. Very annoying. I ended up shoving all my shopping back in the basket and taking it to queue for a manned till last time this happened after getting sick of waiting for a (rude) member of staff to help. It's put me right off going in there! The ones in Tesco are usually fine though. And the staff are much nicer.

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I use them and it doesn't ruin my day but they are terrible. Trying to get a bag through them is just far too laborious but at least I feel like it's earned its 5 pence.

 

Would you like a bag, what type of bag, how many bags, are you sure you would like this many bags? Do you have any photo i.d, you just need to pass a quick credit check, your interview for your plastic bag has been scheduled with the person overlooking all the self service tills, if successful you should receive your plastic bag within 3 to 5 working days.

 

And now they're kept underground in a vault that only one person in the world knows the combination to so waiting for someone to request a bag from takes ages.

 

I don't know if this is all but Asda ones in particular ask if you want to bag your item IMMEDIATELY after you scanned it. I was testing it yesterday, I bought some cereal bars which I have for breakfast at work and I tried to scan it and put it in the bagging area as fast as I could to avoid the bagging message. Couldn't do it. Hang fire for literally 2 seconds till!

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