Janus Posted May 10, 2017 Share Posted May 10, 2017 I’m generally clued up on these sort of things. I can understand a price increase after the 12 month contract period. However, my provider has increased my monthly amount by a small amount before the first 12 months is up. When challenged, they said everyone’s contract goes up each march due to the RPI. Surely not midway though the contract? Link to comment Share on other sites More sharing options...
AMR67 Posted May 10, 2017 Share Posted May 10, 2017 Somewhere deep in the small print of your contract it will say they are allowed to increase the price at any time. Link to comment Share on other sites More sharing options...
geared Posted May 10, 2017 Share Posted May 10, 2017 Yep it's perfectly allowable within a certain limit. Link to comment Share on other sites More sharing options...
999tigger Posted May 10, 2017 Share Posted May 10, 2017 Read the contract! Link to comment Share on other sites More sharing options...
Cyclone Posted May 10, 2017 Share Posted May 10, 2017 Somewhere deep in the small print of your contract it will say they are allowed to increase the price at any time. No, it will say that once a year, March at a guess, they will put up prices by a % equal to RPI as measured by the government. Link to comment Share on other sites More sharing options...
El Cid Posted May 10, 2017 Share Posted May 10, 2017 Somewhere deep in the small print of your contract it will say they are allowed to increase the price at any time. I had a contact, and the price went up. They seem to alter the data/minutes allowed, rather than change the price. So contract can be £10, £7.50 etc Link to comment Share on other sites More sharing options...
spilldig Posted May 10, 2017 Share Posted May 10, 2017 If it's anything like some of the employment contracts I have had they are not worth a jot. Off one employer we had a book over half an inch thick with page after page of our contract and the last sentence of the last page stated, the terms and conditions of this contract can be changed at any time by the management. That apart, I know somewhere in your case in the small print, they will have it covered. Link to comment Share on other sites More sharing options...
Cyclone Posted May 11, 2017 Share Posted May 11, 2017 It's an annual increase equal to the rate of RPI, it's not arbitrary, it's not unexpected and it's not (particularly) hidden in small print. Link to comment Share on other sites More sharing options...
geared Posted May 11, 2017 Share Posted May 11, 2017 They usually contact you abit beforehand as well, telling you the price is going up, how much by and the reason behind it. It's fairly black & white Link to comment Share on other sites More sharing options...
Lex Luthor Posted May 11, 2017 Share Posted May 11, 2017 Somewhere deep in the small print of your contract it will say they are allowed to increase the price at any time. It may, but some companies, including Virgin Media, seem to allow customers an opt-out when prices are increased, in my experience. Link to comment Share on other sites More sharing options...
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