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Virgin broadband 200mbps


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Has anyone been contacted by virginmedia promising 200mbps broadband?

Since the upgrade ive been running speed test and i'm lucky to get 40mbps

I know the upgrade was for free (so they say) but at 40mbps i'm not even getting what I pay for which is 60mbps.

Best I get is 80 to 90 mbps supposed to be 200 so they said in email I got

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Im on the '300'mbps package, usually get about 380mbps in speedtests

 

---------- Post added 22-12-2017 at 15:55 ----------

 

I believe it depends how far you are from the 'box'. From the 'box' to your home uses copper cable. Their excuse would be it is 'upto' the quoted speed, not much use if only getting 40mb to be told well that is 'upto' :roll::huh:

 

Not the case with virgin services, works differently to ADSL

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that reminds me, I have a dreadful experience with virgin media’s 5ghz wireless connection.

 

It regularly drops the connection and times out when browsing the web.

 

I have to use the 2.4ghz to get a stable connection

 

I had the same problem for years (both frequencies), I kept having to restart the router 2 to 10 times a week virgin blamed everything but their hub got pssed off especially bad one day and had a rant demanding a refund dating back to when i first complained. They supplied me with their new hub the following Saturday, not one issue since.

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I had the same problem for years (both frequencies), I kept having to restart the router 2 to 10 times a week virgin blamed everything but their hub got pssed off especially bad one day and had a rant demanding a refund dating back to when i first complained. They supplied me with their new hub the following Saturday, not one issue since.

 

Are you using a superhub2 or 3?

 

I had terrible problems with superhub1 - the wireless signal strength was so poor, I could barely get a signal in the next room let alone the attic.

 

I complained and was given the superhub2 for “free” (had to pay £20 next day delivery). The wireless signal strength is much better, although I use it on 2.4ghz only.

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I did have 200mbs with Virgin when I first joined as a special offer and always got 220mbs. Now I have downgraded to 100mbs because I didn’t want to pay an extra £5 a month for bandwidth I rarely use, I get 110mbs. I have never had an issue with Virgin.

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