MEC176 Posted January 14, 2018 Share Posted January 14, 2018 Simular with RHH letter it came about an appointment same first name and last even same year of birth but different day and month very apologetic about it I mean we are all human and make mistakes that’s why they put tag’s around your wrist when you go in for treatment let's not knock the NHS to much they do a brilliant job under a lot of pressure. Link to comment Share on other sites More sharing options...
kaleidoscope Posted January 14, 2018 Share Posted January 14, 2018 Rotherham District General Hospital, surgery arranged by phone in December, confirmation letter arrived a week after surgery. The letter may not have cost that much to produce and post but why waste time/money? Link to comment Share on other sites More sharing options...
MEC176 Posted January 14, 2018 Share Posted January 14, 2018 The letter may not have cost that much to produce and post but why waste time/money? Do you ever look at the quality of the letters you receive not the context but the print they are automatically computer produced in bulk similar to anything sent out by large companies the only thing added is your address and hospital reference gone are the days when a secretary would send you personally a letter, so one clinic would produce it’s patient letters all in one go so yours may have been the one that was held up in the post or your file did not get to the right place at the right time for the letter to be produce and sent ok it wastes time and money but if everything and everyone did it spot on at every twist and turn we would live in the perfect world, yes. Link to comment Share on other sites More sharing options...
Victoria1867 Posted January 14, 2018 Share Posted January 14, 2018 Had this last year, they made me feel stupid! Didn't receive about 5! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now