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British gas Smart meter topup


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Just a warning to anyone using British Gas smart meters.I updated the app on my phone today and went to apply some credit to the electricity.

The app threw up an error message saying it was busy and to try later.

I did, same message.

I tried again, Same message.

Anyhoo, turns out the message was wrong and I had actually applied £45 to my electricity but it had not shown up on the screen that anything had been applied.

Customer services were not much help so be warned peeps.

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