RiffRaff Posted February 28, 2020 Author Share Posted February 28, 2020 37 minutes ago, hotrock said: on the myhermes app, you can track your parcel, and the delivery guy takes a pic if parcel is left somewhere where no contact has been made, they then upload it to the app, i sent them our pictures to prove they dropped the parcel at the wrong address, but still no response Ah - that's the difference, then. Contact was made - albeit the wrong person and address! - and an indecipherable signature obtained. Item delivered, signature obtained, so deemed pointless taking a photo. Link to comment Share on other sites More sharing options...
oldskool Posted March 4, 2020 Share Posted March 4, 2020 (edited) hermes are still bad then they lost my item and gave me the run around not our problem guv type attitude the now defunct retailer was blaming them no help at all refused too do anything , had too get paypal involved too get a refund, a few years ago this mind , now i check before ordering if company uses hermes they don't get the order i buy elsewhere. Edited March 4, 2020 by oldskool Link to comment Share on other sites More sharing options...
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