Fridge Freezer Advice

[carosio]

4 hours ago, mac09 said:

 

These people seem OK but want you to make a payment before you get any advice ? 

Sorry I missed your post #3 which confirmed you had already cleared the ice behind the cover, as advised in the link.

 

Frost-free units are notoriously difficult to diagnose; some of the components are sealed in the back insulation, also there is usually an electronics component board at the top of the unit. I had similar problems with a Candy F/F and one of the suggestions was to unplug for 24 hrs (very inconvenient) then re-start. This worked for a few weeks, then back to square one, so I scrapped it and swore never to buy a F/free again.

[DerbyTup]

I recently had 3 different engineers out to my Miele freezer.  It wasn't getting cold enough to thoroughly freeze the food, particularly in the lower part of the freezer.

 

First diagnosis - fan.  The fan wasn't working properly so it wasn't distributing the cold air.  Second diagnosis - water getting into the sensor.  Not thought to be the main cause but worth changing as it could contribute.  Third diagnosis - compressor.

 

It was in fact the compressor.

 

To replace the compressor would have cost as much as a new freezer.   And I was advised it was a "risky" operation as the whole thing would need to be re-gassed and the chances of it being successful were 50/50.

 

So I bought a new one.  

 

Only problem is it was one of a matching pair of freezer and fridge.  So I had to buy a new fridge as well.  Even though the old one works fine!  

 

I had 15 years trouble free from the freezer and the fridge is still going strong.  I shopped around before taking the plunge on a new one, and most of the folks I spoke to said that Miele was the only brand that I'd get more than 3 or 5 years out of.  

 

So, at twice the price of other brands, I bought Miele again.  

 

Looking forward to another 15 years trouble free service!

[Guest makapaka]

On 27/02/2020 at 20:57, DerbyTup said:

I recently had 3 different engineers out to my Miele freezer.  It wasn't getting cold enough to thoroughly freeze the food, particularly in the lower part of the freezer.

 

First diagnosis - fan.  The fan wasn't working properly so it wasn't distributing the cold air.  Second diagnosis - water getting into the sensor.  Not thought to be the main cause but worth changing as it could contribute.  Third diagnosis - compressor.

 

It was in fact the compressor.

 

To replace the compressor would have cost as much as a new freezer.   And I was advised it was a "risky" operation as the whole thing would need to be re-gassed and the chances of it being successful were 50/50.

 

So I bought a new one.  

 

Only problem is it was one of a matching pair of freezer and fridge.  So I had to buy a new fridge as well.  Even though the old one works fine!  

 

I had 15 years trouble free from the freezer and the fridge is still going strong.  I shopped around before taking the plunge on a new one, and most of the folks I spoke to said that Miele was the only brand that I'd get more than 3 or 5 years out of.  

 

So, at twice the price of other brands, I bought Miele again.  

 

Looking forward to another 15 years trouble free service!

What brand of fridge do you have?

[mac09]

Just an update for anyone who may be interested, I bought a Heating element and thermal cut out, and fitted it last weekend, it was quite a fiddley job securing it in place at the back of the evaporator, but I managed it and it has been great since, I am hoping it is now cured. Thanks to all who replied to me 👍

[Guest makapaka]

22 minutes ago, mac09 said:

Just an update for anyone who may be interested, I bought a Heating element and thermal cut out, and fitted it last weekend, it was quite a fiddley job securing it in place at the back of the evaporator, but I managed it and it has been great since, I am hoping it is now cured. Thanks to all who replied to me 👍

Thank god for that.