Litotes Posted March 19, 2020 Author Share Posted March 19, 2020 30 minutes ago, West 77 said: I've travelled enough to always take out travel insurance at the time of booking my travel. Your current bad situation is a consequence of a schoolboy error on your part for not taking out travel insurance when you booked your holiday. Time to man up and admit your mistake and accept the financial consequences. Are you a troll bot? I have already said I have insurance, but that I don't see why I should have to pay excess for a breach of contract by a package holiday company who is now asking for a bail out from the government. At least it is helping add to you post numbers - although looking through your constructive (?) comments in other threads, I do wonder if you are a troll bot. Link to comment Share on other sites More sharing options...
nikki-red Posted March 19, 2020 Share Posted March 19, 2020 The personal comments end now. If you cant have a civil discussion then please dont post. Link to comment Share on other sites More sharing options...
Litotes Posted March 19, 2020 Author Share Posted March 19, 2020 I think you mean advice - and in what way am I being a trouble maker? I have a contract with a company (and insurance) and the company defaults on that contract but continues in business - why should I not pursue that company? If I did what you suggested, then it would only encourage that company to flaunt the law again and again. If I use the insurance, I will be out of pocket - and the company will have my money. I think it would be stupid to let them get away with it. I would suggest that people shouldn't trust Virgin Holidays based on my experience (and the experience of many others at this point in time). Link to comment Share on other sites More sharing options...
kidley Posted March 19, 2020 Share Posted March 19, 2020 There are insurance companys that wont pay out even with fco guidelines. https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/#insurers Link to comment Share on other sites More sharing options...
MillerMike Posted March 20, 2020 Share Posted March 20, 2020 To be fair I’ve never heard anything positive or good about Virgin airlines. so basically it’s risky buying anything from them. Link to comment Share on other sites More sharing options...
Albert the Cat Posted March 20, 2020 Share Posted March 20, 2020 7 hours ago, West 77 said: If you genuinely have insurance, then use that to reimburse yourself. Stop being a troublemaker is my only advise to you. Why should he? Why waste a penny on the excess if they do not need to. Buying ANYTHING on credit card is exactly for situations like this. Credit cards offer you protection, so you use it. It is not hard at all to understand. You only claim on the insurance if no other avenue exists which is clearly not the case here. Link to comment Share on other sites More sharing options...
Chaddamp Posted March 20, 2020 Share Posted March 20, 2020 Suddenly to good old family holiday on the East coast seems appealing eh? Link to comment Share on other sites More sharing options...
lobster Posted March 20, 2020 Share Posted March 20, 2020 9 hours ago, MillerMike said: To be fair I’ve never heard anything positive or good about Virgin airlines. so basically it’s risky buying anything from them. Why Stop at Virgin Airlines . Virgin is all about self promotion of Richard Branson . Stick Virgin on the name and it becomes a byword for failure . Remember Virgin Records , Cola ,Diy , money,all gone & his rail franchise if iffy Link to comment Share on other sites More sharing options...
Justin Smith Posted March 20, 2020 Share Posted March 20, 2020 20 hours ago, West 77 said: If you took out travel insurance before the Government advised people not to travel to USA then the insurance company is responsible for the refund. Martin Lewis advised people to take out travel insurance on booked holidays several weeks ago rather than wait to nearer the time of their holiday for the very reason what has now happened. I don't see why the insurance company should pay for this, quite apart from anything it'll just make the cost of insurance unbelievably expensive. In fact it could put a load of insurance companies out of business, plus claiming would be a PITA. As a general principle a lot of companies try to get out of their responsibilities by saying "claim it on your travel insurance" and it's not on. The fact is Virgin cannot deliver what they were contracted to do, why should the insurance company pay for that ? There is an argument the Govt should compensate the airlines, but that's a separate issue altogether. Link to comment Share on other sites More sharing options...
Justin Smith Posted March 20, 2020 Share Posted March 20, 2020 6 minutes ago, West 77 said: Because the corona virus is not the fault of Virgin Holidays. At a time when people are worried about losing their jobs I think it's petty complaining about the excess on an insurance policy. Most of us are going to lose out because of the corona virus and we shouldn't be unfairly criticising companies that are struggling to survive and keep people in jobs. Travel insurance is taken out to cover incidents of this nature. The fact is Virgin Holidays cannot deliver the contracted service, they cannot shuffle off their responsibility, and walk off with the money, just by saying claim it on your travel insurance. The latter is for if a supplier goes bust or similar. Virgin are out of order here, definitely. Link to comment Share on other sites More sharing options...
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