davyboy Posted May 10, 2020 Share Posted May 10, 2020 I ordered a pair of secateurs on line on 22 April. Delivery was 3- 5 days. It hasn't arrived yet although despatched. I know the post might be slow due to covid but how much longer should I give it before taking action? Link to comment Share on other sites More sharing options...
*Wallace* Posted May 10, 2020 Share Posted May 10, 2020 I would give it a bit more time what with the covid and a bank holiday. Link to comment Share on other sites More sharing options...
Janus Posted May 10, 2020 Share Posted May 10, 2020 While waiting ,I would notify the retailer just so they know . You don't want a situation where you wait and it never arrives. Then the retailer says you should have notified us earlier etc. Link to comment Share on other sites More sharing options...
forgeman Posted May 10, 2020 Share Posted May 10, 2020 I ordered something from E Bay and it arrived 14 days after it being posted. I did notify the sender 3-4 days prior to its arrival. Link to comment Share on other sites More sharing options...
AKAMD Posted May 10, 2020 Share Posted May 10, 2020 Like forgeman I have waited for ebay items overdue by more than a week. They were all Royal Mail. Some private couriers are much quicker. Staff shortage at RM is probably the reason, they were cut to the bone after privatization and have little cover for self-isolating staff. I would give it a few more days. One seller gave me a refund then the item was delivered later that day. I then had to repay the refund. I've learnt to be patient! Link to comment Share on other sites More sharing options...
nikki-red Posted May 10, 2020 Share Posted May 10, 2020 (edited) Posties arent even delivering letters on Saturdays at the moment, only parcels, in an attempt to get on top of a massive backlog. Edited May 10, 2020 by nikki-red Link to comment Share on other sites More sharing options...
carosio Posted May 10, 2020 Share Posted May 10, 2020 Some advice here: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042 Link to comment Share on other sites More sharing options...
davyboy Posted May 11, 2020 Author Share Posted May 11, 2020 Thank you for your replies. I was going to contact the seller this morning but typicaly the postman has just delivered them. Link to comment Share on other sites More sharing options...
*Wallace* Posted May 11, 2020 Share Posted May 11, 2020 Nice one. Link to comment Share on other sites More sharing options...
zach Posted May 12, 2020 Share Posted May 12, 2020 21 hours ago, davyboy said: Thank you for your replies. I was going to contact the seller this morning but typicaly the postman has just delivered them. Out of curiosity, was the postmark/stamp a UK one? It wouldn't be the first time I've bought things that "seem" to be from a UK company, and UK delivery times. When the items come, they are from China etc. The main thing is, you got them. Link to comment Share on other sites More sharing options...
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